At a Glance
- Tasks: Engage with potential patients and convert leads into booked appointments for varicose vein treatments.
- Company: Join a dynamic healthcare team focused on patient wellbeing and growth.
- Benefits: Competitive salary, commission structure, extensive training, and career progression opportunities.
- Other info: Supportive team culture with clear pathways for career advancement.
- Why this job: Make a real difference in patients' lives while developing your sales skills in healthcare.
- Qualifications: Sales experience preferred, excellent communication skills, and a customer-focused attitude.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a motivated and enthusiastic individual to join our team, responsible for managing and converting patient leads for varicose and thread vein treatments across the country. In this role, you will contact individuals who have expressed interest in our services via scheduled call-backs, providing them with detailed information on treatment options, availability, costs, and addressing any questions or concerns they may have. Your primary objective will be to guide prospective patients through the decision-making process and successfully book them in for their initial Diagnostic Assessment.
This role requires excellent communication and interpersonal skills, a consultative approach to patient engagement, and the ability to handle objections professionally while maintaining high conversion rates. You will work closely with our office and clinical team, ensuring patients receive a smooth and informed journey from first contact to consultation, helping to drive the growth of our varicose vein treatment services.
Skills- Actively listen to patients to fully understand their needs and respond with appropriate guidance.
- Quickly learn and apply knowledge of the patient pathway to build trust, answer questions, and guide patients effectively.
- Handle all calls with diligence, ensuring each interaction is consistent, thorough, and accurately documented.
- Manage time efficiently, contacting leads promptly, pre-qualifying patients, and scheduling call-backs for the Senior Sales Team.
- Remain calm and professional under pressure, delivering excellent customer service during high-volume or fast-paced periods.
- Take full accountability for performance, meeting measurable targets and maintaining high-quality standards in all aspects of the role.
- Work independently with confidence, demonstrating strong initiative, especially during busy periods or out-of-hours shifts.
- Contact leads and prospective patients via scheduled call-backs.
- Explain treatment options, costs, and availability clearly and accurately.
- Uphold the clinic's reputation whilst addressing patient queries and objections with empathy and professionalism.
- Book initial Diagnostic Assessments across clinics nationwide.
- Maintain accurate records of patient interactions and follow-ups in CRM systems.
- Collaborate with clinical and administrative teams to ensure a seamless patient experience.
- Communicate clearly and confidently when engaging with new patients, delivering information in a professional and supportive manner.
- Proven sales experience, ideally within healthcare or medical services (preferred but not essential).
- Excellent communication, persuasion, and interpersonal skills.
- Strong ability to handle objections and successfully convert leads into booked appointments.
- Exceptional organisational and time management abilities.
- Customer-focused, empathetic, and great attention to detail.
- Comfortable working in a target-driven environment and consistently achieves or exceeds sales targets.
- You’re comfortable making a high volume of phone calls every day and enjoy engaging with people.
- You’re motivated by targets and take pride in hitting daily and weekly goals.
- You have a natural ability to build rapport quickly, even with people you’ve never spoken to before.
- You stay calm and positive, even when dealing with rejection or patients who aren’t ready to move forward.
- You’re a quick learner who can pick up scripts, systems, and processes with ease.
- You’re organised and reliable, and you like keeping track of conversations, follow-ups, and next steps.
- You can work independently, within a team, stay focused, and manage your own call flow without constant supervision.
Supportive Team Culture: Join a collaborative and friendly environment where teamwork and mutual support are valued.
Make a Difference: Play a key role in improving patients’ health and wellbeing within a dynamic and growing healthcare sector.
Career Growth Opportunities: Clear pathways for progression, enabling you to advance your career and take on greater responsibilities. Enjoy a competitive salary with an incentivised commission structure rewarding your success.
Senior New Patient Sales Advisor employer: UK Vein Clinic Group
Join a dynamic and supportive team as a Senior New Patient Sales Advisor, where your contributions directly impact patients' health and wellbeing. With extensive training and development opportunities, a collaborative work culture, and clear pathways for career progression, this role offers not just a job, but a meaningful career in the growing healthcare sector. Enjoy a competitive salary with an incentivised commission structure that rewards your success while working in an environment that values teamwork and mutual support.
StudySmarter Expert Advice🤫
We think this is how you could land Senior New Patient Sales Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their website and social media. Understand their services, values, and recent news. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! You’ll need to explain how your skills align with the role of a Senior New Patient Sales Advisor. Role-play with a friend or in front of a mirror to nail down your delivery and boost your confidence.
✨Tip Number 3
Be ready to handle objections like a pro! Think about common concerns patients might have and prepare thoughtful responses. This shows you’re not just a salesperson but someone who genuinely cares about helping them make informed decisions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Senior New Patient Sales Advisor
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping patients shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight any relevant sales experience, especially in healthcare. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at UK Vein Clinic Group
✨Know Your Stuff
Before the interview, make sure you understand the treatments offered and the patient journey. Familiarise yourself with common questions patients might have about varicose and thread vein treatments. This will help you sound knowledgeable and confident when discussing options.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. When asked questions, take a moment to think before responding, showing that you value the interviewer’s input. This skill is crucial for the role, as understanding patient needs is key to converting leads.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience, especially in healthcare or similar fields. Share specific examples of how you've successfully handled objections and converted leads into appointments. This will highlight your consultative approach and ability to meet targets.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but try to remain calm and composed, especially if faced with challenging questions. Practice answering tough questions beforehand so you can handle them with professionalism, just like you would with a patient who has concerns.
