At a Glance
- Tasks: Lead and scale UK Vein Care clinics while ensuring operational excellence and patient satisfaction.
- Company: Join Nordic Health Group, Europe's largest network of dedicated vein clinics.
- Benefits: Competitive salary, growth opportunities, and a chance to make a real impact in healthcare.
- Other info: Be part of a dynamic team focused on innovation and patient-centred care.
- Why this job: Shape the future of vein care and improve patient outcomes across the UK.
- Qualifications: Proven operational leadership experience in multi-site healthcare settings.
The predicted salary is between 43200 - 72000 £ per year.
UK Vein Care is one of the UK's leading providers of varicose vein treatments and part of Nordic Health Group, Europe’s largest network of dedicated vein clinics (+50 clinics in 5 countries). Our mission is to provide accessible, high-quality, and medically sound vein care in a modern outpatient setting. With an expanding footprint across the UK and strong operational foundations, we are entering the next phase of growth and are looking for a senior operational leader to help scale our UK organisation.
UK Vein Care currently operates 12 clinics across the UK, with strong ambitions to expand the network significantly in the coming years. This role combines deep operational leadership of the clinic network with responsibility for organisational development and commercial performance as the UK business continues to expand. The successful candidate will play a central role in shaping and scaling the UK organisation.
The successful candidate will focus on driving operational excellence, building a strong leadership structure, and preparing the organisation for continued expansion while working closely with Nordic Health Group HQ. Strategic direction for the UK market - including growth strategy, expansion priorities, and brand positioning - is defined centrally by HQ. The role therefore focuses on executing strategy locally and ensuring strong operational and commercial performance across the UK clinics.
Key Responsibilities- Ensure stable, efficient, and compliant operations across all UK clinics
- Drive improvements in capacity utilisation, patient flow, and clinic efficiency
- Maintain high standards of clinical quality, patient safety, and patient experience
- Ensure clinics operate in line with CQC requirements and NHG operational standards
- Build and develop a high-performing UK organisation
- Lead, coach, and develop the local sales and operations teams, as well as the decentralised clinical teams across the UK clinics
- Strengthen leadership capability and organisational structure as the clinic network expands
- Support recruitment, onboarding, and development of key operational and clinical roles
- Own the operational delivery of the UK P&L, ensuring revenue growth, cost control, and sustainable EBITDA performance across the clinic network
- Drive performance across clinics, patient funnel and conversion rates, treatment volumes, and utilisation
- Monitor and manage budget performance and forecasting
Budget frameworks, growth ambitions, and marketing investments are defined together with HQ, while the UK Country Manager is responsible for local execution, funnel performance and performance delivery.
Growth & Clinic Expansion- Lead the operational setup and launch of new clinics
- Ensure new sites are fully operational, staffed, and ready for treatments
- Build the organisational capacity required to support continued expansion
- Develop and manage NHS and insurance partnerships, expanding patient access channels and ensuring operational readiness to deliver treatments through these agreements
- Strategic expansion planning including market prioritisation and site pipeline is led by HQ / Business Development, while the UK Country Manager is responsible for local execution and operational readiness.
Growth in the UK market will be driven through continued development of the private patient market, NHS partnerships, and relationships with insurance providers. You will play an important role in developing, negotiating, and operationalising these partnerships in collaboration with Nordic Health Group HQ.
Success Criteria (first 12 months)- Stable and efficient operations across all clinics
- Improved clinic utilisation, patient flow, patient funnel conversion rates and treatment efficiency
- Successful opening and integration of new clinics
- Growth in treated patients, lead conversion, and revenue
- Development of NHS partnerships alongside continued private market growth
- Building a strong leadership team operating in line with the NHG way of working and brand culture
- An experienced operational leader with strong execution capability
- Experienced in multi-site healthcare operations
- Strong commercial understanding and ability to drive profitable growth
- Comfortable leading teams across multiple locations and disciplines
- Able to translate strategy into clear operational priorities and results
- Experienced working with or developing NHS partnerships, public healthcare contracts, or insurance partnerships
You are also someone who:
- Is genuinely curious about improving patient outcomes and experience
- Enjoys developing people and building strong teams
- Cuts through complexity and focuses on practical solutions
- Is open to innovation and how healthcare is evolving through technology and new care models
Ready to lead the future of vein care in the UK? Please submit your CV and application to Andreas Persson at ap@nordichealthgroup.com
Country Manager - UK Vein Care in Manchester employer: UK Vein Care
UK Vein Care is an exceptional employer, offering a dynamic work environment where operational excellence meets patient-centred care. As part of Nordic Health Group, employees benefit from a strong support network and opportunities for professional growth while contributing to the expansion of high-quality vein treatments across the UK. With a commitment to innovation and a culture that values teamwork and development, this role provides a unique chance to lead in a rapidly growing sector, making a meaningful impact on patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Country Manager - UK Vein Care in Manchester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like UK Vein Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at UK Vein Care.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Country Manager - UK Vein Care in Manchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at UK Vein Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at UK Vein Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to UK Vein Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at UK Vein Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at UK Vein Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research UK Vein Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
