Clinic Receptionist - Midlands

Job description

About Us

At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With nine clinics across the UK – and more opening soon – we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.

We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare – one patient at a time.

The Role

We’re looking for a friendly, organised, and dependable part-time Clinic Receptionist to join our team in the Midlands (Birmingham & Leicester). You'll be the first face our patients see – setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.

What You'll Be Doing

• Welcoming and checking in patients with warmth and professionalism
• Acting as a chaperone during consultations when needed
• Booking and rebooking appointments efficiently
• Encouraging and collecting patient reviews
• Keeping the clinic clean, tidy, and well-organised
• Collaborating with nurses, surgeons, and HQ to ensure seamless care
• Supporting a consistently high level of patient satisfaction

Who You Are

• Reliable, punctual, and trustworthy
• Highly organised and able to manage multiple priorities
• Personable and service-focused with a calm, professional approach
• Committed to creating excellent patient experiences
• A team player who also works well independently
• Previous experience in a medical or clinical setting is a bonus – but not essential. Full training is provided!

Why Join Us?

• Be part of a growing healthcare company making a real impact
• Work with a supportive, experienced medical team
• Opportunities to grow with a fast-expanding European healthcare group
• A meaningful role where your contribution truly matters