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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a tidy clinic environment.
- Company: Join UK Vein Care, part of Nordic Health Group, transforming healthcare across Europe.
- Benefits: Enjoy full training, growth opportunities, and a supportive team atmosphere.
- Why this job: Make a real impact in patient care while working in a friendly, professional setting.
- Qualifications: Reliability and organisation are key; previous medical experience is a bonus but not required.
- Other info: Be the first face patients see and help create excellent experiences!
The predicted salary is between 28800 - 43200 £ per year.
About Us
At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK — and more opening soon — we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team. We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare — one patient at a time.
The Role
We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the London area. You will be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.
What You’ll Be Doing
- Welcoming and checking in patients with warmth and professionalism
- Acting as a chaperone during consultations when needed
- Booking and rebooking appointments efficiently
- Encouraging and collecting patient reviews
- Keeping the clinic clean, tidy, and well-organised
- Collaborating with nurses, surgeons, and HQ to ensure seamless care
- Supporting a consistently high level of patient satisfaction
Who You Are
- Reliable, punctual, and trustworthy
- Highly organised and able to manage multiple priorities
- Personable and service-focused with a calm, professional approach
- Committed to creating excellent patient experiences
- A team player who also works well independently
- Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!
Why Join Us?
- Be part of a growing healthcare company making a real impact
- Work with a supportive, experienced medical team
- Opportunities to grow with a fast-expanding European healthcare group
- A meaningful role where your contribution truly matters
Contact Detail:
UK Vein Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Receptionist (Greater London)
✨Tip Number 1
Familiarise yourself with the services offered by UK Vein Care. Understanding varicose veins and the treatments available will help you engage with patients more effectively and demonstrate your commitment to their care.
✨Tip Number 2
Highlight your interpersonal skills during any interactions, whether in person or over the phone. As a Clinic Receptionist, your ability to create a welcoming atmosphere is crucial, so showcase your friendly and professional demeanour.
✨Tip Number 3
Prepare to discuss how you manage multiple tasks efficiently. The role requires excellent organisational skills, so think of examples from your past experiences where you successfully juggled various responsibilities.
✨Tip Number 4
Research the Nordic Health Group and its values. Being knowledgeable about the company’s mission and vision can help you align your answers with their goals, showing that you’re not just interested in the job, but also in being part of their larger mission.
We think you need these skills to ace Clinic Receptionist (Greater London)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Clinic Receptionist position. Tailor your application to highlight how your skills and experiences align with what UK Vein Care is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of UK Vein Care that resonate with you, such as their commitment to patient care and the supportive environment they provide.
Highlight Relevant Experience: Even if you don't have direct experience in a medical setting, emphasise any customer service or administrative roles you've held. Showcase your organisational skills and ability to manage multiple tasks, which are crucial for this position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism, which are key traits for a Clinic Receptionist.
How to prepare for a job interview at UK Vein Care
✨Show Your Warmth
As a Clinic Receptionist, you'll be the first point of contact for patients. Make sure to convey your friendliness and warmth during the interview. Practice greeting the interviewer with a smile and a positive attitude, as this will reflect how you would welcome patients.
✨Demonstrate Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or priorities. This will show that you can handle the busy environment of a clinic efficiently.
✨Emphasise Teamwork
Collaboration is essential in a clinical setting. Be ready to discuss how you've worked effectively within a team in previous roles. Highlight any experiences where you supported colleagues or contributed to a positive team dynamic.
✨Prepare for Patient Interaction Scenarios
Think about potential scenarios you might face as a receptionist, such as handling difficult patients or managing appointment schedules. Prepare thoughtful responses on how you would approach these situations, demonstrating your problem-solving skills and commitment to patient satisfaction.
