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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth clinic experience.
- Company: Join UK Vein Care, part of Nordic Health Group, transforming healthcare across Europe.
- Benefits: Enjoy full training, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in patient care while working in a friendly, professional setting.
- Qualifications: Reliability and organisation are key; previous medical experience is a bonus but not required.
- Other info: Be the first face patients see and help create a welcoming atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
About Us
At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK—and more opening soon—we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.
We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare—one patient at a time.
The Role
We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the West Midlands. You will be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.
What You’ll Be Doing
- Welcoming and checking in patients with warmth and professionalism
- Acting as a chaperone during consultations when needed
- Booking and rebooking appointments efficiently
- Encouraging and collecting patient reviews
- Keeping the clinic clean, tidy, and well-organised
- Collaborating with nurses, surgeons, and HQ to ensure seamless care
- Supporting a consistently high level of patient satisfaction
Who You Are
- Reliable, punctual, and trustworthy
- Highly organised and able to manage multiple priorities
- Personable and service-focused with a calm, professional approach
- Committed to creating excellent patient experiences
- A team player who also works well independently
- Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!
Why Join Us?
- Be part of a growing healthcare company making a real impact
- Work with a supportive, experienced medical team
- Opportunities to grow with a fast-expanding European healthcare group
- A meaningful role where your contribution truly matters
Clinic Receptionist employer: UK Vein Care
Contact Detail:
UK Vein Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered by UK Vein Care. Understanding varicose veins and the treatments available will help you engage more confidently with patients and demonstrate your commitment to their care.
✨Tip Number 2
Practice your communication skills, especially in a healthcare context. Being able to convey information clearly and compassionately is crucial for a Clinic Receptionist, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. This could include scheduling appointments, handling patient inquiries, or maintaining a tidy workspace.
✨Tip Number 4
Research the company culture at UK Vein Care and the Nordic Health Group. Understanding their values and mission will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Clinic Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities UK Vein Care is looking for in a Clinic Receptionist. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of UK Vein Care that resonate with you, such as their commitment to patient care and the supportive environment they provide.
Highlight Relevant Experience: Even if you don't have direct experience in a medical setting, emphasise any customer service or administrative roles you've held. Showcase your organisational skills and ability to manage multiple tasks, which are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism, which are essential traits for a Clinic Receptionist.
How to prepare for a job interview at UK Vein Care
✨Show Your Warmth
As a Clinic Receptionist, you'll be the first point of contact for patients. Make sure to convey your friendliness and warmth during the interview. Practice a welcoming smile and a positive tone, as this will reflect how you would interact with patients.
✨Demonstrate Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you successfully managed multiple tasks or priorities. This will show that you can handle the busy environment of a clinic efficiently.
✨Emphasise Teamwork
Collaboration is essential in a clinical setting. Be ready to discuss how you've worked effectively within a team in the past. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the clinic's culture, patient care practices, or opportunities for growth. This shows your genuine interest in the role and the company.
