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For Companies At a Glance
- Tasks: Welcome patients and manage appointments while ensuring a smooth clinic experience.
- Company: Join UK Vein Care, part of Nordic Health Group, dedicated to expert vein treatment.
- Benefits: Enjoy full training, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in healthcare while working in a friendly, professional setting.
- Qualifications: Reliability and organisation are key; previous medical experience is a bonus but not required.
- Other info: Be the first face patients see and help create excellent experiences!
The predicted salary is between 24000 - 36000 £ per year.
About Us
At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK — and more opening soon — we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team. We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare — one patient at a time.
The Role
We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the West Midlands. You will be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.
What You’ll Be Doing
- Welcoming and checking in patients with warmth and professionalism
- Acting as a chaperone during consultations when needed
- Booking and rebooking appointments efficiently
- Encouraging and collecting patient reviews
- Keeping the clinic clean, tidy, and well-organised
- Collaborating with nurses, surgeons, and HQ to ensure seamless care
- Supporting a consistently high level of patient satisfaction
Who You Are
- Reliable, punctual, and trustworthy
- Highly organised and able to manage multiple priorities
- Personable and service-focused with a calm, professional approach
- Committed to creating excellent patient experiences
- A team player who also works well independently
- Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!
Why Join Us?
- Be part of a growing healthcare company making a real impact
- Work with a supportive, experienced medical team
- Opportunities to grow with a fast-expanding European healthcare group
- A meaningful role where your contribution truly matters
Clinic Receptionist employer: UK Vein Care
Contact Detail:
UK Vein Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered by UK Vein Care. Understanding varicose veins and the treatments available will help you engage with patients more effectively and demonstrate your commitment to their care.
✨Tip Number 2
Practice your communication skills, especially in a healthcare context. Being able to convey information clearly and compassionately is crucial for a Clinic Receptionist, as you'll be the first point of contact for patients.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. This will highlight your ability to keep the clinic running smoothly and efficiently.
✨Tip Number 4
Emphasise your team player mentality during any discussions. Collaboration with nurses and surgeons is key, so sharing experiences where you've worked well in a team will resonate with the hiring managers.
We think you need these skills to ace Clinic Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or clinical settings. Emphasise skills like organisation, communication, and teamwork, which are crucial for a Clinic Receptionist.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of UK Vein Care that resonate with you, such as their commitment to patient care and the supportive environment.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills and ability to manage multiple tasks. Use examples from previous roles to demonstrate how you've created positive experiences for customers or patients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is essential for a receptionist role.
How to prepare for a job interview at UK Vein Care
✨Show Your Warmth
As a Clinic Receptionist, you'll be the first point of contact for patients. Make sure to convey your friendliness and warmth during the interview. Practice a welcoming smile and a positive tone, as this will reflect how you would interact with patients.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks efficiently. You might be asked about how you prioritise your workload or handle busy periods. Prepare examples from your past experiences that showcase your organisational skills and ability to keep things running smoothly.
✨Emphasise Teamwork
Collaboration is key in a clinical setting. Be ready to discuss how you work well with others, including nurses and surgeons. Share specific instances where you contributed to a team effort, as this will show your potential to fit into their supportive environment.
✨Prepare for Patient Interaction Scenarios
You may be presented with hypothetical situations involving patient interactions. Think about how you would handle various scenarios, such as dealing with a nervous patient or managing appointment scheduling conflicts. This will demonstrate your service-focused mindset and problem-solving abilities.
