At a Glance
- Tasks: Manage daily operations, oversee administration, and support customer experience at our vibrant venue.
- Company: Join a dynamic team at a leading theatre venue with a focus on creativity and collaboration.
- Benefits: Competitive salary, flexible hours, and opportunities for personal and professional growth.
- Other info: Great career progression opportunities in a lively and supportive atmosphere.
- Why this job: Be part of an exciting environment where you can make a difference in the arts community.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 27500 - 27500 £ per year.
Overview
We are looking for an Administrator & Venue Assistant to join our team. Responsible to the General Manager, this role oversees all day-to-day administration at our venue.
Responsibilities
- Oversee all day-to-day administration to promote smooth business operations; manage IT and phone requirements.
- Support and deputise for the Box Office & Reception Manager; duty manage the building on a weekly basis.
- Oversee monthly payroll, show settlements and prepare invoices.
- Assist in the hiring and booking of small rooms, manage wedding bookings, proof contracts, and maintain the venue's events calendar.
- Be part of the Customer Experience team; supervise the Customer Experience Team under the Customer Experience Manager.
- Report to the Technical & Building Manager and be responsible for the Maintenance Technician and casual maintenance staff; collaborate with the wider technical and Back of House team.
- Note: The role may involve coordination with venue management teams and reporting lines to Theatre/Building Directors as applicable to the specific venue.
- Reporting lines
- Reports to the General Manager for overall administration oversight.
- Also works with the Customer Experience Manager and the Technical & Building Manager depending on the assignment within the venue.
- Locations & Salary (illustrative examples)
- Alhambra Theatre, Morley Street, Bradford, UK | £28,142.00 - £31,022.00 Per Annum | Closing: 31st July 2026
- Bradford Theatres – Deputy Box Office Manager | Bradford, UK | Hourly pay: £14.02 | Closing: 25th July 2026
- London location example | London, E1 8JB | £27,500 per annum | Closing: 22nd July 2026
- Birmingham location example | Birmingham, B5 4DS | Hourly paid: £14.02 | Closing: 25th July 2026
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Administrator & Venue Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like UK Theatre Association. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to UK Theatre Association
Don't be shy about reaching out to UK Theatre Association directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Administrator & Venue Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about UK Theatre Association and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at UK Theatre Association
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
