Head of Maintenance

Overview

You will report to the Technical & Building Manager and be responsible for the Maintenance Technician and casual maintenance staff.

You will work alongside the wider technical and Back of House team.

You will play a key role in ensuring our standards of presentation are exemplary, provide leadership to the maintenance team, and support day-to-day operations, safety, and compliance across the venue.

This is predominantly a hands-on role with some office work, and may involve working around children or vulnerable people.

Responsibilities

• Lead and supervise the Maintenance Technician and casual maintenance staff to deliver cohesive, efficient, and compliant day-to-day operations.
• Assist the Technical & Building Manager in implementing and monitoring workplace safety and compliance across maintenance operations; ensure contractors are aware of ATG policies and procedures.
• Perform hands-on maintenance across the venue, fixing and maintaining equipment and facilities; support preventive maintenance planning and execution.
• Act as Duty Person and building keyholder; investigate alarm conditions during day shifts.
• Efficiently manage and deliver planned and routine preventative maintenance across the building, plant, machinery, installations, and external areas.
• Program and manage the Building Management System; source information and quotes for contractor work; coordinate with preferred contractors to ensure timely PPM work.
• Maintain documentation for building services and ensure operational procedures meet current legislation, working practices, and ATG policies.
• Ensure COSHH records are up to date and products are assessed and documented.
• Organise plant rooms and workshops, adhere to company policies and procedures, and work within budget for your area of operation.

Qualifications

• Proven hands-on maintenance experience across relevant trades (carpentry, plumbing, painting & decorating, etc.).
• Experience in staff management and in maintenance/operation of building plant, machinery, equipment, and services; familiarity with service ticket/task management systems.
• Experience in Health and Safety management in a busy work environment; experience in Fire Safety including weekly testing; Legionnaires’ compliance and water testing.
• BMS experience for setting up schedules for plant; experience implementing safe systems of work and developing a safety culture.
• Excellent written and oral communication; computer literacy (Word, Excel, Outlook, Share Point, and related systems).
• Ability to manage and implement change; flexible hours in exceptional circumstances.
• Desirable: experience in leisure or hospitality facilities; IOSH/NEBOSH or equivalent training; First Aid; Working at height; Manual handling; Portable appliance testing; experience writing Standard Operating Procedures, Method Statements, and Risk Assessments; Electrical, Plumbing, CSCS qualifications.
• About ATG Entertainment and Diversity

ATG Entertainment’s values emphasize inclusion, sustainability, Next Generations, and a culture of health and safety.

We encourage applications from diverse backgrounds and are committed to accessibility in the workplace.

We are a Disability Confident Committed Employer and aim to support candidates with disabilities or long-term health conditions through the recruitment process.

We remain dedicated to creating an inclusive environment where everyone can contribute and thrive.

Additional Information

Part of the Customer Experience team under the Customer Experience Manager for some roles; for others, roles report to Theatre Directors or Building & Maintenance Managers as part of venue management.

Salary and closing dates vary by location

• Alhambra Theatre, Bradford: £28,142.00 – £31,022.00 per annum; closing 31 July 2026.
• Bradford Theatres (Deputy Box Office Manager): hourly pay £14.02; closing 25 July 2026.
• London (Front of House opportunities): £27,500 per annum; closing 22 July 2026.
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