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- Tasks: Lead a team of consultants to deliver impactful CRM and website projects for non-profits.
- Company: Join Compuco, a tech agency empowering socially responsible organisations.
- Benefits: Enjoy flexible working, paid leave for personal development, and wellness days.
- Why this job: Make a real difference by helping organisations focus on their mission.
- Qualifications: 5+ years in CRM solutions with a knack for simplifying complex challenges.
- Other info: Hybrid working options available; be part of a diverse, global team.
The predicted salary is between 36000 - 55000 ÂŁ per year.
A big hello from the team at Compuco! At Compuco we empower socially responsible organisations with the digital tools they need to build a better world. We work with non‑profit organisations across their digital stack, helping reimagine the way they work so that they can focus on impact. We’re on the lookout for a talented and ambitious new Lead Functional Consultant to join the Compuco team, to head this mission‑critical business unit.
Key Responsibilities
- Lead and line‑manage a team of Functional Consultants working across CRM and website projects.
- Ensure consultants have clear scope, robust processes, and the tools and procedures they need to deliver exceptional work.
- Train and guide the team to become experts in all areas of our product stack.
- Create a motivating, collaborative culture where consultants feel supported, valued and able to do their best work.
- Balance workload distribution and resource allocation across the team, ensuring sustainable utilisation.
- Contribute to capacity planning and hiring recommendations as the team grows.
Client Discovery & Solution Design
- Coach and occasionally run discovery activities (e.g., workshops, interviews, journey mapping) to deeply understand client needs.
- Unpack and model existing business processes, then reimagine them using our technology to deliver efficiencies and automation.
- Guide the team to translate requirements into clear functional specifications.
- Provide expert insight to support your team to implement specifications to bring solutions to life, delivering tangible and enduring benefits to client organisations.
- Work closely with Product Owners to feed in client and market insights that shape our product roadmap.
Quality & Delivery Oversight
- Own the quality of deliverables across your team’s projects, from initial concept through to go‑live.
- Promote and enforce best practice in configuration, documentation and testing.
- Identify delivery risks early and work with project management and engineering to mitigate them.
Experience Sought
- Minimum of 5+ years delivering complex CRM solutions and digital projects, with proven ability to master new platforms rapidly (CiviCRM and CMS/Drupal experience a major plus).
- 5+ years working in a CRM or ERP agency environment delivering for clients.
- Previous management experience desirable but not required.
- Experience with agile methodologies desirable but not required.
What We Value
- You love the challenge of making complex things simple.
- You can convey complex concepts clearly to other team members.
- Compulsive organiser and executor who thrives on detailed planning and flawless delivery.
- Likes to be “hands on” with your product to become an expert.
- You seek to learn from others as well as share your knowledge and experience.
- Someone who loves technical challenges and is committed to quality outcomes for our clients.
- Meticulous attention to detail.
- Can do / Make it happen attitude.
Location
Hybrid Working (office based in Shoreditch, London) or Fully Remote.
Employment Type
Permanent.
Salary Range
ÂŁ36k-ÂŁ55k.
About Compuco
Our mission is to empower socially responsible organisations with the digital tools they need to build a better world. As a data driven creative technology agency, we are passionate about helping membership, charitable and cultural organisations to streamline and reimagine the way they work so that they can focus on impact. We’re a distributed team, with staff in over 12 countries and a head office in London. We offer flexible hours and a real “team” mentality, working together to make things better. Uniquely, we base all of our solutions on open source products, helping our work to have the greatest possible impact. We offer a full suite of software options for our clients, but in particular specialise in CiviCRM, the dedicated nonprofit CRM, the Drupal CMS platform, and we are also the creators of the CiviPlus platform. Our clients include membership organisations such as the British Toy and Hobby Association, World Heart Federation and Royal Society of Edinburgh, nonprofit organisations such as Wikimedia, Carers UK and Disability Rights UK, and government institutions such as Epping Forest and Police Scotland. We are proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, citizenship or disability.
Benefits
- Paid annual leave
- Birthday off
- Volunteering time off
- Wellness day
- Medical insurance allowance
- Paid leave for personal development and learning
- Remote working
Lead Functional Consultant employer: UK Startup Jobs
Contact Detail:
UK Startup Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Functional Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with non-profits or in CRM solutions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with CRM and digital projects. When you get the chance to chat with potential employers, share how you've tackled challenges and delivered results.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching Compuco’s mission and values. Think about how your experience aligns with empowering socially responsible organisations. This will help you stand out as a candidate who truly gets what they’re about.
We think you need these skills to ace Lead Functional Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Functional Consultant role. Highlight your experience with CRM solutions and any relevant projects you've led, as this will show us you're a great fit for our mission.
Showcase Your Team Leadership Skills: Since this role involves managing a team, share examples of how you've successfully led teams in the past. We want to see how you create a motivating culture and support your colleagues to do their best work.
Demonstrate Your Problem-Solving Abilities: We love candidates who can simplify complex challenges. Include specific instances where you've tackled difficult problems or streamlined processes, especially in a CRM or digital project context.
Apply Through Our Website: Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at UK Startup Jobs
✨Know Your Stuff
Make sure you’re well-versed in CRM solutions and digital projects, especially CiviCRM and Drupal. Brush up on your knowledge of the tools Compuco uses, as this will show your genuine interest and readiness to hit the ground running.
✨Showcase Your Leadership Skills
As a Lead Functional Consultant, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on how you foster collaboration and support your colleagues. Highlight any experience you have with coaching or mentoring others.
✨Understand Client Needs
Be ready to discuss how you approach client discovery and solution design. Think of specific instances where you’ve unpacked business processes and reimagined them using technology. This will demonstrate your ability to translate complex requirements into actionable plans.
✨Emphasise Quality and Detail
Compuco values meticulous attention to detail and quality outcomes. Prepare to talk about how you ensure high standards in your work and how you’ve identified and mitigated delivery risks in previous projects. This will align perfectly with their expectations for the role.
