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- Tasks: Manage credit control, support customer queries, and ensure a positive client experience.
- Company: Fast-growing media business with a strong reputation in digital and creative sectors.
- Benefits: Competitive hourly rate, friendly team, and potential for contract extension.
- Other info: Perfect for proactive individuals looking to thrive in a collaborative setting.
- Why this job: Join a dynamic environment and build valuable skills in finance and customer support.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 15 - 20 £ per hour.
Location: Salford Quays / Hybrid
Contract: Temporary 10 Weeks (Potential Extension)
Start Date: ASAP
Hours: Monday - Thursday 9am - 5.30pm / Friday 9am-4pm
Manchester Staff are delighted to be partnering with a fast-growing and innovative media business with an established reputation across digital, creative, and commercial content sectors. Due to a busy period of growth, the business is now seeking a Credit Controller / Customer Support professional to join the team on an initial 10-week temporary contract, with the potential for extension. This is an excellent opportunity to join a collaborative and fast-paced environment where you will play a key role in supporting the finance function and maintaining strong customer relationships.
The Opportunity
As a Credit Controller / Customer Support professional, you will be responsible for managing outstanding accounts, supporting customer queries, and helping to ensure an efficient and positive client experience. This role would suit someone who is proactive, organised, and confident communicating with customers and stakeholders at all levels.
Key Responsibilities
- Manage the end-to-end credit control process
- Chase outstanding invoices via phone and email in a professional and timely manner
- Build and maintain strong relationships with customers and clients
- Resolve payment queries and account discrepancies efficiently
- Allocate payments and reconcile customer accounts
- Support invoicing and sales ledger administration
About You
- Previous experience within credit control, accounts receivable, accounts payable and customer support
- Strong communication and relationship-building skills
- Confident handling customer queries and difficult conversations professionally
- Excellent organisational skills and attention to detail
- Ability to prioritise workload and work independently
- Good working knowledge of Microsoft Office including MS Excel and finance systems
- Positive, proactive, and team-oriented approach
- Experience within media, creative, or fast-paced commercial environments would be advantageous
What’s on Offer
- Competitive hourly rate
- Initial 10-week temporary contract with potential extension
- Friendly and collaborative team environment
- Opportunity to gain experience within a growing media business
We welcome applications from candidates of all ages.
Credit Controller & Customer Support in Salford employer: Uk Staffing Group
Contact Detail:
Uk Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller & Customer Support in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the media and finance sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and customer support. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you’ve managed workloads or resolved customer queries efficiently in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Credit Controller & Customer Support in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and customer support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your proactive approach and any experience in fast-paced environments.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, let us know about your communication style. Share examples of how you've successfully handled customer queries or resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Uk Staffing Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and accounts daily. Brush up on your financial knowledge and be ready to discuss your experience with credit control processes. Familiarise yourself with common terms and practices in the industry to show you’re not just a novice.
✨Showcase Your Communication Skills
This role requires strong communication skills, so prepare examples of how you've successfully handled customer queries or difficult conversations in the past. Think about specific situations where you resolved issues effectively and how you built relationships with clients.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Be ready to talk about how you prioritise your workload and manage multiple tasks. You could even share a time when your organisational skills led to a successful outcome, especially in a fast-paced environment.
✨Research the Company
Understanding the media business you're applying to can set you apart. Look into their recent projects, values, and culture. This will not only help you answer questions but also allow you to ask insightful questions, showing your genuine interest in the role and the company.