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For Companies At a Glance
- Tasks: Confirm client attendance for events and maintain accurate records.
- Company: Join a reputable provider of professional training events and online courses.
- Benefits: Gain valuable experience in customer service and administration.
- Why this job: Perfect for those who enjoy helping others and thrive in an organised environment.
- Qualifications: Strong administrative or customer service background required.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
UK Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking a Client Confirmation Assistant to join their team on a temporary basis, supporting the administration and coordination of upcoming events.
This role is not sales-focused and is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities
- Contacting existing clients to confirm attendance at events and courses
- Verifying and reconfirming details such as dates, times, and locations
- Providing a professional and courteous customer service experience
- Updating and maintaining accurate client records on internal systems
Client Confirmation Assistant employer: Uk Staffing Group
Contact Detail:
Uk Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Confirmation Assistant
✨Tip Number 1
Get to know the company! Research their training events and online courses. This will help you speak confidently about their offerings during your interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be contacting clients, it’s crucial to sound professional and friendly. Try role-playing with a friend to get comfortable with the kind of conversations you might have.
✨Tip Number 3
Be organised! Create a checklist of the key responsibilities mentioned in the job description. This will help you highlight your relevant experience during interviews and show that you’re detail-oriented.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Client Confirmation Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. We want to see how your skills match the role of Client Confirmation Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves a lot of client interaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Uk Staffing Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Confirmation Assistant. Familiarise yourself with the key tasks like contacting clients and verifying details. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves speaking with clients over the phone, practice your communication skills. Think about how you would handle different scenarios, such as confirming attendance or addressing client queries. Being articulate and friendly can really set you apart during the interview.
✨Highlight Your Organisational Skills
This position is all about being organised and process-driven. Prepare examples from your past experiences where you've successfully managed multiple tasks or maintained accurate records. This will illustrate your ability to handle the administrative aspects of the job effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or upcoming events. This shows that you're engaged and eager to learn more about how you can contribute to their success.
