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- Tasks: Confirm client attendance for events and maintain accurate records.
- Company: Established provider of professional training events and online courses.
- Benefits: Competitive salary, immediate start, and ongoing support.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in customer service or administration and strong communication skills.
- Other info: Perfect for organised individuals who thrive in a dynamic environment.
The predicted salary is between 22000 - 24000 £ per year.
Pay: £22,000 - £24,000
Location: Solihull
Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking a Client Confirmation Assistant to join their team on a temporary basis, supporting the administration and coordination of upcoming events. This role is not sales-focused and is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role:
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities:
- Contacting existing clients to confirm attendance at events and courses
- Verifying and reconfirming details such as dates, times, and locations
- Providing a professional and courteous customer service experience
- Updating and maintaining accurate client records on internal systems
- Assisting with scheduling and general administrative tasks
- Supporting the wider team with day-to-day admin requirements
What We’re Looking For:
- Previous experience in telephone-based customer service or administration
- Confident, clear, and professional communication skills
- Strong attention to detail and good organisational skills
- Ability to manage a high volume of calls and admin tasks efficiently
- Comfortable using basic computer systems and entering data accurately
- Reliable, punctual, and able to work independently
- A driving licence and access to a car (due to office location)
What We Can Offer:
- Immediate start opportunity
- Full interview preparation and support from a specialist consultant
- Ongoing support throughout your assignment
Client Confirmation Assistant in Solihull employer: UK Staffing Group Limited
Contact Detail:
UK Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Confirmation Assistant in Solihull
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in customer service or administration can benefit the role of Client Confirmation Assistant.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you've successfully managed multiple tasks or handled a high volume of calls. This will demonstrate your ability to thrive in a process-driven environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Confirmation Assistant in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. We want to see how your skills match the role of Client Confirmation Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward communication, so make sure your answers are easy to read and get straight to the point. This reflects the organised nature we value in our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UK Staffing Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Confirmation Assistant. Familiarise yourself with the key tasks like contacting clients and verifying details. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice your telephone communication skills. You might want to do a mock call with a friend to get comfortable. Remember, clarity and professionalism are key, so be ready to showcase how you can handle client queries effectively.
✨Highlight Your Organisational Skills
This position requires strong organisational abilities, so come prepared with examples from your past experiences. Think about times when you managed multiple tasks or maintained accurate records. Sharing these stories will illustrate your capability to handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics or the types of events you'll be coordinating. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
