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- Tasks: Manage credit control, support customer queries, and ensure a positive client experience.
- Company: Fast-growing media business with a strong reputation in digital and creative sectors.
- Benefits: Competitive hourly rate, hybrid working, and a friendly team environment.
- Other info: Initial 10-week contract with potential for extension and immediate start.
- Why this job: Join a dynamic team and gain valuable experience in a thriving industry.
- Qualifications: Experience in credit control or customer support, strong communication skills.
The predicted salary is between 15 - 20 £ per hour.
Location: Salford Quays / Hybrid
Contract: Temporary 10 Weeks (Potential Extension)
Start Date: ASAP
Hours: Monday - Thursday 9am - 5.30pm / Friday 9am-4pm
Manchester Staff are delighted to be partnering with a fast-growing and innovative media business with an established reputation across digital, creative, and commercial content sectors. Due to a busy period of growth, the business is now seeking a Credit Controller / Customer Support professional to join the team on an initial 10-week temporary contract, with the potential for extension.
This is an excellent opportunity to join a collaborative and fast-paced environment where you will play a key role in supporting the finance function and maintaining strong customer relationships.
The Opportunity
As a Credit Controller / Customer Support professional, you will be responsible for managing outstanding accounts, supporting customer queries, and helping to ensure an efficient and positive client experience. This role would suit someone who is proactive, organised, and confident communicating with customers and stakeholders at all levels.
Key Responsibilities
- Manage the end-to-end credit control process
- Chase outstanding invoices via phone and email in a professional and timely manner
- Build and maintain strong relationships with customers and clients
- Resolve payment queries and account discrepancies efficiently
- Allocate payments and reconcile customer accounts
- Support invoicing and sales ledger administration
About You
- Previous experience within credit control, accounts receivable, accounts payable and customer support
- Strong communication and relationship-building skills
- Confident handling customer queries and difficult conversations professionally
- Excellent organisational skills and attention to detail
- Ability to prioritise workload and work independently
- Good working knowledge of Microsoft Office including MS Excel and finance systems
- Positive, proactive, and team-oriented approach
- Experience within media, creative, or fast-paced commercial environments would be advantageous
What's on Offer
- Competitive hourly rate
- Hybrid working model
- Initial 10-week temporary contract with potential extension
- Immediate start available
- Friendly and collaborative team environment
- Opportunity to gain experience within a growing media business
Ready to Apply?
If you're an experienced Credit Controller or Customer Support professional available immediately or at short notice and looking for your next temporary opportunity, we'd love to hear from you.
Credit Controller & Customer Support in Salford employer: UK Staffing Group Limited
Contact Detail:
UK Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller & Customer Support in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re in the media sector. Be ready to discuss how your skills in credit control and customer support can help them maintain strong client relationships.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple accounts or resolved payment queries efficiently. This will demonstrate that you’re proactive and detail-oriented, just what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love connecting with candidates directly, so make sure you get your name in the mix!
We think you need these skills to ace Credit Controller & Customer Support in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller & Customer Support role. Highlight your relevant experience in credit control and customer support, and don’t forget to showcase those strong communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive approach and how you’ve successfully managed customer relationships in the past.
Showcase Your Organisational Skills: In your application, give examples of how you’ve prioritised workloads and handled multiple tasks efficiently. We want to see that you can keep things running smoothly in a fast-paced environment!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at UK Staffing Group Limited
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss specific metrics or processes you've managed in the past. This role is all about managing outstanding accounts, so showing you understand the end-to-end credit control process will impress the interviewers.
✨Showcase Your Communication Skills
Since you'll be handling customer queries and potentially difficult conversations, practice articulating how you've successfully resolved issues in previous roles. Use examples that highlight your ability to build strong relationships and communicate effectively with clients.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you prioritise tasks and manage your workload. Prepare to share specific instances where your proactive approach led to successful outcomes, especially in fast-paced environments like media or creative sectors.
✨Familiarise Yourself with the Company
Research the company’s background and its position in the media industry. Understanding their values and recent developments can help you tailor your responses and show genuine interest, making you a more appealing candidate for the Credit Controller / Customer Support role.