Customer Service Advisor

Job Title: Customer Services Advisor

All potential candidates should read through the following details of this job with care before making an application.
Salary: £25,000 – £30,000 per annum, dependent on experience
Job Location: Stockport
Job Type: Permanent
Posted: 07/05/25

This Customer Services Advisor role is a fantastic opportunity to join a fast-paced, high-volume environment as part of a supportive and friendly team based in Stockport. Reporting to the Finance Director, with day-to-day direction from the Customer Services Manager, you will be responsible for delivering best-in-class service to a diverse customer base.

Working as part of the wider Customer Services and Order Processing team, you will be at the heart of operations—handling orders, resolving enquiries, managing communications, and ensuring a smooth and professional service across all touchpoints. This is a permanent, full-time role suited to someone who thrives in a dynamic setting and enjoys providing top-tier customer support.

You’ll liaise with multiple internal departments including Finance, Transport, and IT, ensuring everything from sales orders to delivery logistics is handled efficiently. Key tasks also include maintaining accurate CRM records, supporting marketing efforts with promotional materials, keeping the trade counter and showroom presentable, and assisting with a range of admin duties as needed.

As someone with strong organisational and communication skills, you’ll enjoy being a key part of a collaborative team that values initiative and professionalism. Experience in customer service, sales administration, or order processing would be a strong advantage.

This role offers a fantastic opportunity for long-term career development and training in a growing business where hard work and dedication are recognised and rewarded.

Interviews will take place over the next two weeks. The closing date for applications is 16th of May 2025.

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role, you accept our Terms and Privacy Policy, which can both be found on our website. We take the security of personal data very seriously, and by applying for this role you consent that we may hold your personal data on our database (CRM) for recruitment purposes