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For Companies At a Glance
- Tasks: Contact clients to confirm attendance at events and maintain accurate records.
- Company: Established provider of professional training events and online courses.
- Benefits: Competitive salary, immediate start, and ongoing support throughout your assignment.
- Why this job: Perfect for those with strong admin skills looking to make a difference in customer service.
- Qualifications: Experience in customer service or administration and excellent communication skills.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 22000 - 24000 £ per year.
UK Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking a Client Confirmation Assistant to join their team on a temporary basis, supporting the administration and coordination of upcoming events. This role is not sales-focused and is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities
- Contacting existing clients to confirm attendance at events and courses
- Verifying and reconfirming details such as dates, times, and locations
- Providing a professional and courteous customer service experience
- Updating and maintaining accurate client records on internal systems
- Assisting with scheduling and general administrative tasks
- Supporting the wider team with day-to-day admin requirements
What We’re Looking For
- Previous experience in telephone-based customer service or administration
- Confident, clear, and professional communication skills
- Strong attention to detail and good organisational skills
- Ability to manage a high volume of calls and admin tasks efficiently
- Comfortable using basic computer systems and entering data accurately
- Reliable, punctual, and able to work independently
- A driving licence and access to a car (due to office location)
What We Can Offer
- Immediate start opportunity
- Full interview preparation and support from a specialist consultant
- Ongoing support throughout your assignment
Client Confirmation Assistant employer: UK Staffing Group Limited
Contact Detail:
UK Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Confirmation Assistant
✨Tip Number 1
Get to know the company! Research their events and courses so you can chat confidently about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of client communication, try role-playing with a friend or family member. This will help you feel more at ease when confirming attendance and handling queries.
✨Tip Number 3
Be organised! Create a checklist of the key responsibilities mentioned in the job description. This will help you demonstrate your attention to detail and organisational skills during the interview.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of landing that Client Confirmation Assistant role. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Client Confirmation Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and customer service experience. We want to see how your skills match the role of Client Confirmation Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: Since this role involves contacting clients, make sure your application reflects your clear and confident communication style. Whether it’s in your CV or cover letter, let us see how you can engage with clients effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at UK Staffing Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Confirmation Assistant. Familiarise yourself with the key tasks like contacting clients and updating records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice speaking clearly and professionally. You might want to rehearse common scenarios you could face during calls. This will boost your confidence and ensure you come across as friendly and approachable during the interview.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when handling multiple tasks. Share specific examples from your past experiences where your attention to detail made a difference. This will show that you can handle the process-driven nature of the job effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company culture or team dynamics. This not only shows your interest but also helps you determine if the role is the right fit for you. Plus, it makes for a more engaging conversation!
