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- Tasks: Confirm client attendance for exciting sales training events and courses.
- Company: Join a leading provider of sales training with a supportive team.
- Benefits: Earn £12.21/hour with potential for contract extension.
- Why this job: Gain valuable customer service experience while working in a dynamic environment.
- Qualifications: Previous telephone-based customer service experience and strong communication skills required.
- Other info: Immediate interviews available; apply now to kickstart your career!
Overview
Client Confirmation Assistant
Pay: £12.21/hour
Job Location: Solihull
Job type: Temporary Contract, 2-3 months (with potential extension)
UK Staffing Group are currently working with a leading provider of sales training events and online courses. They are looking for someone to join them on a temporary basis, to support their sales team by confirming client\’s attendance to their events and courses.
Responsibilities
- Speaking with existing clients to confirm their attendance
- Verifying details such as date, time, location etc.
- Providing courteous and professional customer service
- Maintain and updating accurate customer records
- Supporting scheduling and administrative processes as needed
Requirements
- Prior experience in telephone-based customer service
- Great verbal communication and active listening skills
- A strong work-ethic and the ability to manage a high-volume of tasks
- Proficient with basic computer systems and data entry
- Reliable, punctual, and able to work independently under minimal supervision
- Driving License and Personal Vehicle due to Office location
Application
Please send your CV for immediate consideration either by clicking apply now. This is an immediate requirement with interviews taking place over the next week.
Policies
UK Staffing Group operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role. By applying for this role, you accept our Terms and Privacy Policy which can both be found on our website. We take the security of personal data very seriously and by applying for this role you consent that we may hold your personal data on our database (CRM) for the purpose of finding jobs that could match your skill set. If we become aware of any other opportunities that could be of interest to you, we may let you know by either phone, email or SMS.
UK Staffing Group are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.
We Can Offer
- Free support and advice to help you with your job search.
- Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support
Job Type: Temporary
Contract length: 3 months
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Client Confirmation Assistant employer: UK Staffing Group Limited
Contact Detail:
UK Staffing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Confirmation Assistant
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, try role-playing with a friend or family member. Focus on being clear, friendly, and professional – it’ll make a huge difference during your calls.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re here to support you every step of the way, so take advantage of our resources!
We think you need these skills to ace Client Confirmation Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telephone-based customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Client Confirmation Assistant role!
Show Off Your Communication Skills: Since this role involves speaking with clients, it’s crucial to showcase your verbal communication abilities. Use clear and concise language in your application to demonstrate your active listening and professional customer service skills.
Be Punctual and Reliable: We’re looking for someone who is dependable and can manage a high volume of tasks. Mention any past experiences where you’ve demonstrated reliability and a strong work ethic in your application.
Apply Through Our Website: Don’t forget to apply through our website for immediate consideration! It’s the quickest way for us to get your application and start the process. We can’t wait to hear from you!
How to prepare for a job interview at UK Staffing Group Limited
✨Know Your Role
Make sure you understand the responsibilities of a Client Confirmation Assistant. Familiarise yourself with confirming client attendance, verifying details, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves a lot of telephone-based customer service, practice your verbal communication and active listening skills. You could even do mock calls with a friend to get comfortable with the flow of conversation and handling different client scenarios.
✨Showcase Your Work Ethic
Be prepared to discuss how you manage high volumes of tasks and maintain accuracy in your work. Think of examples from your past experience where you demonstrated reliability and punctuality, as these traits are crucial for this position.
✨Get Tech-Savvy
Brush up on your basic computer skills and data entry techniques. If you have experience with specific software or systems, be ready to mention them. This will show that you can hit the ground running and adapt quickly to their processes.