Customer Sales Executive in Carnforth

Carnforth, Lancashire

£28,000

Permanent, full-time

Genuine progression into Customer Account Management or Sales

Family-owned business, outstanding staff retention

UK Staffing Group are recruiting on behalf of a well-established, family-owned business within the wholesale and hospitality sector for a Customer Sales Executive. This is far more than a standard customer service or administration role. Working as the first point of contact for customers, you'll play a key role in ensuring orders are processed efficiently, deliveries run smoothly and customers receive an exceptional level of service. As you develop, you'll build relationships with your own customer base, work alongside the sales team and identify opportunities to grow existing accounts. This is a fantastic opportunity to join a business that genuinely invests in its people, promotes from within and offers a long-term career rather than just another job.

What's On Offer?

• £28,000 salary
• Genuine career progression into Customer Account Management or Sales
• Family-owned business with exceptional staff retention
• 22 days holiday plus bank holidays
• Enhanced pension scheme
• Staff discount on products
• Free on-site parking
• Positive, high-performing team environment
• Long-term career opportunities

The Role

• Act as the first point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Prepare delivery paperwork and logistics documentation.
• Coordinate with customers, drivers and internal departments to ensure orders are fulfilled on time.
• Build strong relationships with customers and provide outstanding service.
• Take ownership of customer account management activities.
• Follow up customer enquiries and product samples.
• Identify opportunities to upsell products alongside the sales team.
• Maintain accurate records using internal systems.

What We're Looking For

• 2-3 years' experience in customer service, hospitality, sales support or administration.
• Excellent attention to detail.
• Highly organised with the ability to prioritise multiple tasks.
• Professional communication skills, both written and verbal.
• Confident building relationships with customers.
• Proactive, positive and team-focused attitude.
• Strong IT and administration skills.
• Full UK driving licence and access to your own vehicle.

Why Join?

This is an opportunity to join a highly successful business with an outstanding reputation for developing its people. With an exceptionally loyal team and a genuine focus on internal progression, you'll be given the opportunity to develop your skills, take ownership of customer relationships and progress into a sales-focused career if that's your ambition. If you're organised, customer-focused and looking for a role that offers variety, responsibility and long-term career progression, we'd love to hear from you. Apply today for immediate consideration.