At a Glance
- Tasks: Lead supportability and delivery for a complex defence programme in Havant.
- Company: Join a dynamic team in the defence sector with a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus, and Fridays off!
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in defence logistics while developing your leadership skills.
- Qualifications: Experience in Integrated Logistics Support and strong stakeholder management skills required.
The predicted salary is between 55000 - 65000 £ per year.
- Location – Havant
- 37.5 hours per week Monday- Thursday (Fridays off)
- £62,000 - £78,000 Plus Competitive Benefits + Bonus
We are seeking an experienced Service Delivery Manager - ILS to lead supportability and through-life support delivery for a complex defence programme based in Havant.
Reporting to the Programme Manager you will play a key role in ensuring supportability is designed into the solution from the outset while enabling responsive and effective in-service support delivery throughout the programme lifecycle.
Acting as a primary interface with Mo D stakeholders, partner organisations and internal teams, you will lead the delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities within a multi-contractor defence environment.
This role combines programme delivery, customer engagement and technical leadership.
You will lead a small team of ILS and PDS specialists while working collaboratively across engineering, logistics and programme functions to deliver high-quality support solutions aligned to customer and operational requirements.
At the outset of the programme, you will be instrumental in establishing the support delivery framework and implementing all ILS and PDS activities associated with the Integrated Support Plan, Supportability Case, associated element plans and ongoing in-service support deliverables.
Key Responsibilities
- Act as the primary interface for Mo D stakeholders and partner organisations on ILS and support delivery matters
- Lead the planning and delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities across the programme lifecycle
- Support development and delivery of the Integrated Support Plan, Supportability Case and associated element plans
- Establish collaborative relationships across customer, supplier and internal teams to ensure successful programme outcomes
- Deliver proactive and agile responses to ongoing support and service delivery requirements
- Ensure supportability requirements are designed into the system throughout development and in-service phases
- Lead Or Oversee
- Supportability Analysis
- Logistics Readiness activities
- Software lifecycle support
- Technical documentation delivery
- Obsolescence management services
- Disposal analysis and disposal management
- Availability, Reliability & Maintainability (AR&M) analysis
- DRACAS activities and reporting
- Logistics demonstrations
- First Point of Contact oversight for support-related activities
- Provide leadership and direction to a small team of ILS and PDS specialists
- Support technical decision-making and prioritisation across support delivery activities
- Promote collaborative working practices across engineering, logistics and programme teams
- Drive continuous improvement and best practice within supportability and service delivery activities
- Required Skills, Qualifications And Experience
- UK Citizenship with current SC clearance, or the ability to obtain SC clearance
- Proven experience delivering Integrated Logistics Support (ILS), Product Support, Supportability Engineering or Service Delivery within complex defence, aerospace or government programmes
- Experience working across CADMID/T lifecycle phases
- Strong understanding of defence supportability standards and processes, including:
- DEF STAN 00-600 Integrated Logistics Support
- Defence Logistics Framework
- Knowledge in Defence (Ki D)
- DRACAS
- FMECA
- Support Options Matrix
- Experience leading multidisciplinary teams within customer-facing environments
- Strong stakeholder management skills with the ability to operate effectively across customer, supplier and partner organisations
- Excellent written, verbal and interpersonal communication skills
- Ability to work effectively in a fast-paced and evolving programme environment with minimal supervision
- Demonstrated leadership, initiative and problem-solving capability
Desirable Experience
- Experience with ILS requirements verification and Support Maturity Levels
- Knowledge of lifecycle product support methodologies
- Previous experience supporting space and/or ground systems programmes
- Experience working within Mo D or defence prime contractor environments
- #J-18808-Ljbffr
Service Delivery Manager – Integrated Logistics Support (ILS) in Havant employer: UK Space Jobs
Lockheed Martin is an exceptional employer, offering a dynamic work environment where employees are valued and supported in their professional growth. With a strong commitment to employee wellbeing, the company provides competitive salaries, flexible working options including a potential 4-day week, and a comprehensive benefits package that includes private medical insurance and educational assistance. Located in the North East, Lockheed Martin is at the forefront of advancing the space sector, providing unique opportunities for collaboration and innovation while contributing to national security.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager – Integrated Logistics Support (ILS) in Havant
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like UK Space Jobs and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at UK Space Jobs!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like UK Space Jobs keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Delivery Manager – Integrated Logistics Support (ILS) in Havant
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to UK Space Jobs:This is your chance to really connect with the team at UK Space Jobs. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at UK Space Jobs
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with UK Space Jobs.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show UK Space Jobs that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at UK Space Jobs. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
