At a Glance
- Tasks: Lead and develop a team to deliver top-notch payroll services across public sector clients.
- Company: Join UKSBS, a forward-thinking public sector business service provider.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace a culture of continuous improvement and enjoy excellent career progression.
- Why this job: Make a real impact in transforming payroll services while leading a dynamic team.
- Qualifications: Experience in payroll, team leadership, and strong communication skills required.
The predicted salary is between 34101 - 34101 £ per year.
It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We are now seeking an experienced Payroll Team Leader to join our team. This is a great opportunity for an experienced payroller to take the next step in their career.
Responsibilities
- Lead, coach and develop a team of staff to deliver high‑quality payroll services, promoting an inclusive and collaborative team culture.
- Oversee the end‑to‑end processing of complex, high‑volume payrolls across multiple public sector clients and terms and conditions.
- Ensure full compliance with HMRC regulations, pension scheme rules and audit requirements.
- Maintain up‑to‑date knowledge of payroll legislation and public sector pay policy.
- Maintain robust internal controls and support external and internal audits.
- Contribute to the development and maintenance of standard operating procedures and knowledge resources.
- Foster and develop a proactive and customer‑centric approach to service delivery, including delivering high‑quality end‑user experiences.
- Be the first point of contact for complaints and escalations via Customer Support Services, providing advice in line with policy and best practice.
- Build and maintain strong relationships with fellow Team Leads, internal stakeholders, 3rd parties and clients to deliver seamless end‑to‑end service.
- Lead the team through change, building and supporting a resilient team.
- Champion a culture of continuous improvement, driving process improvements to enhance operational efficiency and service quality.
Qualifications & Experience
- Demonstrable experience in payroll and shared services and ability to prioritise own and team workload in a fast‑paced environment to meet deadlines and SLAs.
- Experience of leading and developing a small‑to‑medium team.
- First‑class oral and written communication skills.
- Strong stakeholder management and influencing skills.
- High level of numeracy, accuracy and attention to detail.
- Experience of problem‑solving and decision‑making in a fast‑paced environment.
- Demonstrates and fosters a strong customer service orientation.
- Process improvement mindset.
- Proficient in HR systems (Oracle, Workday).
- Strong knowledge of UK payroll legislation and statutory requirements.
- Maths and English GCSE, grade A‑C or equivalent experience.
- Ability to explain payroll information to non‑payroll colleagues and end users.
- CIPP qualification or equivalent level of payroll experience would be advantageous.
- Knowledge of payroll best practice.
- Experience in management of third‑party suppliers.
Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. We are an inclusive and Disability Confident employer and welcome all applications.
Payroll Team Leader in Swindon employer: UK Shared Business Services Ltd
UKSBS is an exceptional employer, offering a dynamic work environment in Swindon & Newport where you can lead and develop a dedicated payroll team while contributing to the transformation of public sector services. With a strong focus on inclusivity, continuous improvement, and employee growth, we provide comprehensive training and support to ensure your career flourishes. Join us to be part of a forward-thinking organisation that values collaboration and high-quality service delivery.
Contact Details:
UK Shared Business Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Team Leader in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK payroll legislation and best practices. Be ready to discuss how you've led teams and improved processes in your previous roles. Show them you’re the perfect fit for their transformation journey!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at UKSBS and tailor your approach to highlight how you can contribute to their mission of becoming a leading public sector service provider.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can help drive continuous improvement in their payroll services.
We think you need these skills to ace Payroll Team Leader in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your payroll expertise and any leadership roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Payroll Team Leader role. Share specific examples of how you've led teams and improved processes in the past.
Show Off Your Communication Skills:Since this role involves a lot of stakeholder management, make sure your written application showcases your communication prowess. We love clear, concise, and engaging writing that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at UKSBS!
How to prepare for a job interview at UK Shared Business Services Ltd
✨Know Your Payroll Stuff
Make sure you brush up on UK payroll legislation and statutory requirements before the interview. Being able to discuss recent changes or challenges in payroll processing will show that you're not just experienced, but also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and developed teams in the past. Think about specific situations where you fostered a collaborative culture or handled complaints effectively. This will demonstrate your ability to lead a team through change and support their growth.
✨Be Customer-Centric
Since the role involves a strong customer service orientation, come ready with examples of how you've delivered high-quality end-user experiences. Highlight any process improvements you've implemented that enhanced service delivery.
✨Build Relationships
Think about how you've built strong relationships with stakeholders in previous roles. Be prepared to discuss your approach to managing third-party suppliers and internal stakeholders, as this is crucial for delivering seamless payroll services.
