Quality Assurance Specialist

Science and Technology Facilities Council

Salary: Band D (S1) £46,444 per annum

Hours: Full-Time (We understand the importance of work-life balance, and are happy to discuss the possibility of flexible working with applicants)

Contract Type: Open-Ended

Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory Harwell, Oxfordshire

Together, our scientists, technologists, engineers, technicians, and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it is sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society.

RAL Space is involved in all aspects of design, manufacture, assembly and test of hardware and software for space-based and ground-based scientific instruments, working alongside the UK Space Agency and international partners including ESA and NASA. Central to this work is the Quality Assurance & Safety Group (QASG), which oversees the implementation and certification of Quality Management Systems (QMS) and all activities to achieve safe working conditions compliant with legislation and STFC safety codes.

We are looking to appoint a QA Specialist to support the maintenance of our Quality Management Systems (QMS) and provide QA input across the operational readiness of the test facilities and their supporting supply chain. Working under the direction of a Senior QA Specialist, you will carry out well-defined QA activities to a high standard, including supplier quality assurance, milestone and gateway reviews and documentation compliance, and contributing to the development of working practices that meet quality and space industry requirements. The role is largely operational, requiring coordination and liaison with multiple stakeholders to ensure adequate coverage of inspection and witnessing activities across the test facilities. You must be capable of thorough work to tight deadlines, adapting to changing priorities, and communicating effectively with managers, engineers and scientists across STFC and with external stakeholders. There may be occasional travel with overnight stays.

Key Responsibilities

• Organising and participating in Nonconformance Review Board (NRB) meetings, ensuring issues are raised, documented, dispositioned and progressed in a timely manner.
• Organising Facility Readiness Review (FRR) meetings, including scheduling, collation of the evidence and documentation pack, and action follow-up to facilitate progression to sign-off.
• Liaising with internal technical teams to support the creation, review and controlled release of QMS documentation in accordance with document control procedures.
• Supporting and witnessing key test activities and critical hardware operations, acting as the QA representative and ensuring compliance with applicable standards and procedures.
• Collating and maintaining handover documentation to support the transition of new facilities from commissioning into steady-state operations.
• Supporting and participating in internal audits to ISO 9001 and EN 9100 / ECSS-Q-ST-20-07C, including compilation of audit reports and agreement of findings with auditees.
• Supporting the review and approval process for suppliers and maintaining the Approved Supplier List for the test facilities.
• Participating in QA walkabouts across RAL Space work areas and capturing actions for follow-up.

Shortlisting Criteria

• Bachelor’s degree in a STEM subject, or a strong record of professional development.
• Experience working in an organisation operating a QMS certified to ISO 9001 and/or EN 9100.
• Practical experience managing non-conformance or anomaly processes.
• Ability to review, critically assess and maintain technical or controlled documentation.
• Experience supporting or coordinating technical reviews and inspections in a scientific, engineering or regulated environment.
• Effective written and verbal communication with multi-disciplinary technical teams.
• Understanding of internal audit processes (ideally to ISO 9001 and/or EN 9100).
• Understanding of ECSS standards (ECSS-Q-ST-20-07C) or demonstrable ability to learn and apply unfamiliar regulatory frameworks.

Employee Benefits

• 30 days holiday (in addition to 10.5 bank holidays and privilege days)
• Flexible working hours
• An excellent average salary pension scheme
• Employee shopping/travel discounts
• Learning and development opportunities

We ask some of the biggest questions in the universe, to answer some of the biggest challenges in the world. Together, our scientists, technologists, engineers, and business-support team explore the unknown across every field you could think of. And they turn what they find into work that changes the world around us. What could you achieve with the world-leading facilities and experts of one of Europe's largest research organisations by your side? Join us and discover what is possible!

Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager.