Senior Application Engineer - HCM in Newport, Wales

Swindon, Wiltshire, United Kingdom
Newport, United Kingdom
Billingham, County Durham, United Kingdom (Hybrid)

Job Description

Enterprise Applications Team
Swindon, Newport, or Billingham– flexible and hybrid working options
Band E: £41,380 FTC or Permanent

It’s an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We are now seeking an experienced Senior Application Engineer to join our Enterprise Applications Team.

The duties for this role include, but are not limited to the following:

• Functional lead for resolving issues and delivering change requests for HR and Payroll aspects of our ERP system.
• Identify opportunities to replace, upgrade and improve people and system processes by providing subject matter expertise (SME), guidance, advice, and input into architectural, technical, design and implementation solutions.
• Document change, continuous improvement, projects-based and business as usual (BAU) support requirements & system specifications with a high degree of accuracy, interfacing with key stakeholders to clarify, refine and validate.
• Build and maintain effective working relationships with Clients, 3rd Party suppliers, and System Implementers.
• Work with, and support, Product Delivery Leads, Technical team leads, and other Digital & Information (D&I) teams and stakeholders to support and lead on testing activities ensuring issues are recorded / resolved.
• Communicate information at the right level to drive decisions and actions.
• Flexibility may be required to respond to the changing needs of the organisation and the service.
• You may also be asked to support with ad hoc projects and pieces of work relevant to your role in line with business requirements.
• Provide coaching/training to clients/team members to increase technical knowledge.

To do this role well you will need:

• Extensive experience with Oracle Cloud Fusion and Oracle eBusiness Suite R12 (desirable) across key HCM modules (Core HR, Payroll, Comp Benefits, Talent, Learn, Recruit, Absence, Helpdesk).
• Strong understanding of Oracle ERP processes and operating practices, supported by broader ERP exposure such as SAP, Workday, or PeopleSoft.
• Proven ability to produce clear requirements and functional specifications for system enhancements and regulatory changes.
• Effective cross-team collaborator with excellent written and verbal communication skills and the ability to build strong stakeholder relationships.
• Experience working within a shared service environment would be advantageous.
• Demonstrable ability to lead minor projects, releases, and change initiatives.
• Technical proficiency with PL/SQL, Java, BI Publisher, and similar tools.
• Understand delivery and project methodologies, including Agile, Prince2, and ITIL.

For additional information and a confidential discussion please contact our Recruitment Team. We are an inclusive and Disability Confident employer and welcome all applications. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.

We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.