Program Management Office Analyst in Newport, Wales

PMO Analyst Swindon or Newport– flexible and hybrid working options

Band: £34,100 (DOE)

Working at UKSBS

UKSBS is a shared public sector service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy. Our people are the heart of our success. We are always looking for talented individuals to join our team and play a part in that success, that’s why we invest and grow our workforce. In return for your talent and contributions, we offer flexible and family-friendly working arrangements, a generous benefits package, an inclusive working environment that values your contribution, and opportunities to develop your skills and career with us.

In line with the Government’s Shared Services Strategy, the Matrix Programme is intended to deliver modern, cost-effective and scalable shared business services to nine departments (the Policy Cluster), with UKSBS as the provider, meeting changing Government requirements, and driving innovations to optimise efficiencies and enhance user experience. The Programme will also implement a new modern SaaS ERP platform, from which UKSBS can deliver these services, driving harmonisation and significant business change across the Departments. This is a large, complex multi-year programme.

Role Purpose

The PMO Analyst role is to support the successful delivery of the change portfolio, by providing PMO services (governance, delivery assurance, analysis, planning, reporting, financial control, support and administration) at portfolio level, and to support key projects and programmes.

Duties will include, but are not limited to the following:

• Manage the ‘Change Request’ process, acting as the first critical checkpoint for new submissions; performing a quality review of content to ensure the form is compliant and articulates the problem and any deadlines clearly; applying judgement on how to address gaps and when to fast-track.
• Facilitate and assist in progressing a Change request through the assessment process.
• Manage the Portfolio Log, providing bespoke analysis and reporting as required.
• Provide portfolio level analysis and reporting by collating information from multiple projects, and critically reviewing information before summarising as MI for key stakeholders.
• Provide start-up services for projects on governance, planning and risk management.
• Track portfolio level risks, issues, dependencies, changes and actions and instigate follow up actions to ensure they are progressed promptly.
• Maintain intranet and SharePoint sites, and ensure project collateral is version controlled, appropriately protectively marked and stored in the appropriate place.
• Contribute to the evolution of PMO services and implement improvements at portfolio level, demonstrating their value to gain buy-in for improvements.

To do this role well you will have the following experience:

• Previous experience of working within a PMO function or similar/comparable function.
• Experience in planning, organising and providing administrative support.
• Experience of managing own workload, in a pressured environment with tight deadlines and moving schedules.
• Experience interacting and working with senior management and key stakeholders.
• Ability to work at a broad portfolio level, and drill down at project level where required.
• Competence in gathering data, analysing and presenting information.
• Good customer service and relationship management skills, to build trust and collaborative working relationships.
• Advanced Office Skills – Microsoft Word, Excel, PowerPoint.
• Excellent communication skills – verbal, written, presentation.
• Strong analytical skills, with an excellent eye for detail and quality.
• English and Mathematics GCSEs or equivalent.

Desirable:

• Project Management Foundation qualification.
• Previous experience of working within a PMO function or similar/comparable function.
• Competent in the use of Microsoft Project.

Opportunities to develop

We value our employees and recognise the importance of ongoing professional development in enabling people to fulfil their ambitions. Whether you are starting out in your career or looking to build on existing experience, we can provide you with opportunities to work towards your goals. Our in-house expertise is vast, whether you’re interested in learning more about a particular type of software, you need to work on your presentation skills, or you want to develop your ability to influence and negotiate skills, we will support you.

We are an inclusive and Disability Confident employer and welcome all applications. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.