At a Glance
- Tasks: Support global HR operations and enhance employee experience through benefits management.
- Company: Join Certinia, a leading tech company transforming services operations worldwide.
- Benefits: Flexible part-time hours, remote work, and opportunities for professional growth.
- Other info: Exciting opportunity for career development in a supportive environment.
- Why this job: Make a real impact in HR while working with a dynamic global team.
- Qualifications: 3+ years in HR operations or benefits administration with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Contract - 20-30 hours per week, part-time, Remote (UK)
WHO WE ARE
Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success (CS), and Financial Management (FM) solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with presence around the world, Certinia is backed by Haveli Investments, TA Associates, General Atlantic and Salesforce Ventures.
THE ROLE
We are seeking a versatile, highly organized, and analytical HR Specialist for a dynamic temporary assignment. This multi-faceted role bridges global benefits administration, end-to-end employee lifecycle operations, and structured project management assistance. In this role, you will be a key contributor to the efficiency of our global People function. You will help support annual HR programs, support daily HR operations, and act as a project collaborator for key upcoming initiatives. If you are an HR administrator or HR operations expert who loves data integrity, thrives on process optimization, and has a background in global benefits or leaves administration, this role offers an immediate, high-impact opportunity.
WHAT YOU WILL DO IN THIS ROLE
- Project Management & Process Optimization: Assist with Global HR Programs: Collaborate with project leads on upcoming HR programs including but not limited to annual performance process, annual merit process, and benefits open enrollment. Will assist teams with upcoming operational milestones (e.g., global benefits renewals, vendor RFPs, policy implementations, or process updates), tracking timelines, milestones, and deliverables.
- Process Engineering: Evaluate, develop, and document HR processes and standard operating procedures (SOPs) to bridge gaps between People Ops, Business Partners and Benefits.
- Cross-Functional Collaboration: Partner with People Business Partners, Payroll, Benefits, external vendors and other teams to streamline processes where applicable.
- Global Benefits Analysis & Compliance: Program & Renewal Support: Assists with the management of benefits operations, including new hire enrollment, offboarding, processing data updates, and net new policy updates. Assists with global annual benefits renewal processes; employee census, plan review, and coordinate employee meetings. Serves as the first point of contact for global leaves requests.
- Complex Problem-Solving: Support geo specific regulations regarding benefits, and leaves of absence queries, day-to-day general support and helping to manage escalations and resolution alongside our broker teams and internal partners. Help to manage monthly benefits payroll reporting, applying detailed analysis to guarantee data integrity and accuracy for final processing.
- Communications Coordination: Help support and execute communication strategies and educational resources for annual renewals and HR Specific projects to enhance employee understanding of our global programs. Reviews existing communication channels and resources for accuracy and makes enhancements as needed.
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
- At least 3 years of hands-on experience in benefits or HR operations.
- Strong organizational skills is critical, ensuring multiple deliverables are met within the targeted timelines.
- Strong attention to detail to manage successfully manage the integrity of day-to-day processes, reports and invoices.
- Ability to independently problem-solve employees queries and other complex benefits operational or system issues.
- Excellent written and verbal communication skills, to clearly explain benefit details and information to employees and stakeholders.
- Proficient in HR systems and benefit administration software, UKG a plus.
- Advanced in Google sheets or Excel (managing data, auditing, reporting).
HR Specialist employer: UK Remote
Certinia is an exceptional employer that values flexibility and work-life balance, offering a part-time remote HR Specialist role that allows you to contribute meaningfully from anywhere in the UK. With a strong focus on employee growth and development, Certinia fosters a collaborative work culture where your analytical skills and process optimization expertise will be highly valued, ensuring you play a pivotal role in enhancing global HR operations. Join us to be part of a dynamic team that prioritises innovation and efficiency in a supportive environment backed by industry leaders.
StudySmarter Expert Advice🤫
We think this is how you could land HR Specialist
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at UK Remote.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from UK Remote looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace HR Specialist
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at UK Remote, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to UK Remote.
How to prepare for a job interview at UK Remote
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to UK Remote. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to UK Remote. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
