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- Tasks: Lead and motivate a team to deliver high-quality decisions in authorisation.
- Company: Join the Solicitors Regulation Authority, a key player in legal regulation.
- Benefits: Enjoy flexible working, a permanent contract, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and resilience.
- Why this job: Make a real impact by helping individuals and firms navigate the regulatory landscape.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting for two Team Leaders to join Authorisation, one of the SRA’s largest operational areas. Authorisation plays a key role at the heart of regulation, admitting and authorising firms and individuals, delivering the annual practising certificate renewal, and handling more than 170,000 applications each year.
Responsibilities
- Lead, motivate and coach a team of Authorisation Officers to deliver high-quality, timely decisions that support our regulatory objectives.
- Take ownership of key processes within your area, driving performance against service level agreements and continuous improvement.
Requirements of the role
- Energetic team player with a passion for helping people reach their potential.
- Experience of managing an operational team, ideally in a caseworking environment, and in delivering high standards of quality, customer service and positive team culture.
- Ability to influence and constructively call out internal and external stakeholders at all levels of seniority.
- Track record of managing and owning the development and successful implementation of processes to deliver results.
- Resilient and able to work in a constantly changing environment.
- Pro-active and makes decisions, even if difficult or unpopular.
Details
- Location: Birmingham
- Contract type: Full time, Permanent
- Profession: Administrator, Authorisations, Business support
- Working pattern: Flexible working, Hybrid
- Closing Date: 08/05/2026
Team Leader – Authorisation employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader – Authorisation
✨Tip Number 1
Get to know the company inside out! Research the Solicitors Regulation Authority and understand their values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone on the inside can give you valuable insights and even a referral, which can make all the difference in landing that Team Leader role.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and operational management. Think about your past experiences and how they align with the responsibilities of the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Team Leader – Authorisation
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Team Leader in Authorisation. We want to see how you can lead and motivate a team, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: As a Team Leader, your ability to inspire and coach is key. Use your written application to share specific examples of how you've successfully managed teams in the past. We love seeing real-life stories that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Stuff
Make sure you understand the role of a Team Leader in Authorisation. Familiarise yourself with the SRA's objectives and how your leadership can impact the team’s performance. Brush up on key processes and regulations to show you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams, especially in a caseworking environment. Think about times when you motivated your team or improved processes. Be ready to discuss how you can foster a positive team culture and deliver high-quality results.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle difficult situations or changes. Prepare scenarios where you had to make tough decisions or influence stakeholders. This will demonstrate your resilience and proactive approach in a constantly changing environment.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Ask about the challenges the team currently faces or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.