Ofgem The energy regulator for Great Britain, about-us/working-ofgem Requirements of the role Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are delivering a range of digital, data and AI initiatives, including the expansion of Salesforce-based services. As part of this, we are strengthening our service design capability to ensure that solutions are coherent, scalable and deliver consistent user experiences across the organisation. As a Senior Service Designer (Salesforce) , you will lead the design of end-to-end Salesforce-enabled services. You will work across multidisciplinary teams to shape service journeys, workflows and interactions, ensuring they meet user needs while aligning with technical constraints and organisational priorities. You will act as a bridge between business stakeholders and technical teams, ensuring that design intent is clear, feasible and effectively delivered. This is a senior role requiring strong experience in service design, user-centred design approaches and the ability to influence across complex delivery environments. Location London, Glasgow, Cardiff Contract type Full time, Permanent Profession Corporate, Data, Design, Digital, Energy, Regulation, Stakeholder Engagement, Technology Working pattern Flexible working, Hybrid Closing Date 02/11/2026 #J-18808-Ljbffr
Senior Service Designer (Salesforce) employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
