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- Tasks: Lead policy development to improve the legal services market and address consumer claims.
- Company: Join the Solicitors Regulation Authority, a key player in legal services regulation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on consumer protection and access to justice.
- Qualifications: Experience in policy development and strong project management skills required.
- Other info: Be part of a dynamic leadership team with diverse responsibilities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a number of experienced policy professionals to support our policy development at Policy Manager and Policy Associate level. This advert relates to the Policy Manager role. These policy roles, part of our Consumer Policy Directorate, will support work in evolving and high‑profile areas of work, including addressing serious issues in the high-volume consumer claims market.
The Policy Manager role is a senior role which carries significant responsibilities. We are looking for policy experts who thrive on juggling competing priorities and are able to lead policy development in areas outside of their expertise. In the role of Policy Manager, you will lead the development, delivery and implementation of key policies likely to improve the legal services market in England and Wales. The work will be diverse and fast paced and often high profile.
From considering how our regulation can promote access to justice for different people and businesses, to helping to develop and implement our policy positions on high-volume consumer claims, making sure our requirements strike the right balance between minimising regulatory burdens, while protecting consumers from harm. You will need to have a clear understanding of the SRA’s regulatory purpose and approach and of the range of available regulatory tools.
You will use policy techniques, engagement, and strong project management skills to lead policy development on complex issues which may be unfamiliar. You will ensure that the importance of an evidence base and the values of equality, diversity and inclusion thread throughout.
As part of your role, you will produce and present well‑written reports, consultation papers, policy documents and board papers. You will provide specialist advice, support and briefings on complex policy issues within the SRA and externally. Working with a wide range of internal and external stakeholders, you will be confident in establishing influential relationships and will have the credibility to contribute effectively in external debate.
As a member of the SRA’s leadership team, you will promote the SRA’s culture, values, policies and ways of working and will lead pieces of work as well as having opportunities to matrix line manage.
Location: Birmingham, Cardiff, London
Contract type: Full time, Permanent
Profession: Consumer, Manager, Policy
Working pattern: Flexible working, Hybrid
Closing Date: 18/01/2026
Policy Manager (Consumer Policy) employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Policy Manager (Consumer Policy)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the SRA on LinkedIn. A friendly chat can give us insider info about the role and the culture, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on key policy issues in the consumer claims market. We should be ready to discuss how we can contribute to improving the legal services market and demonstrate our understanding of the SRA’s regulatory purpose.
✨Tip Number 3
Showcase our project management skills! Be ready to share examples of how we've successfully led policy development or managed complex projects. This will highlight our ability to juggle competing priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to align with the SRA’s values and mission.
We think you need these skills to ace Policy Manager (Consumer Policy)
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight key responsibilities and skills. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application: Don’t just send a generic application! Make it personal by tailoring your CV and cover letter to reflect the specific requirements of the Policy Manager role. Use examples from your past that showcase your policy expertise and project management skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. We love well-structured documents that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Policy Stuff
Make sure you brush up on the latest developments in consumer policy and the SRA's regulatory approach. Familiarise yourself with key issues in the high-volume consumer claims market, as well as the tools available for regulation. This will show that you're not just interested in the role but also understand the landscape you'll be working in.
✨Showcase Your Project Management Skills
Since this role involves juggling multiple priorities, be ready to discuss your project management experience. Prepare examples of how you've successfully led policy development or managed complex projects, especially in unfamiliar areas. Highlight your ability to deliver results under pressure.
✨Engage with Stakeholders
The role requires building relationships with a variety of stakeholders. Think about times when you've effectively engaged with different groups, whether internal or external. Be prepared to share how you’ve navigated challenging conversations and built credibility in discussions.
✨Prepare to Present
You'll need to produce and present reports and policy documents, so practice articulating your thoughts clearly and confidently. Consider preparing a mock presentation on a relevant topic to demonstrate your communication skills. This will help you feel more at ease during the actual interview.
