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- Tasks: Lead and motivate a dynamic payroll and pensions team while ensuring accurate service delivery.
- Company: Ofgem, the energy regulator for Great Britain, promoting an inclusive workplace.
- Benefits: Flexible working options, supportive culture, and opportunities for professional growth.
- Why this job: Make a real impact in a vital sector while developing your leadership skills.
- Qualifications: Experience in payroll and pensions operations with strong communication skills.
- Other info: Join a diverse team committed to innovation and continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Ofgem is the energy regulator for Great Britain. The Payroll & Pensions Lead is a hands-on operational leader responsible for the accurate, timely and compliant delivery of Ofgem’s payroll and pensions services. This role requires someone who can confidently lead and motivate a large team through high-pressure cycles and complex workloads, providing clear guidance, empathetic support and decisive oversight to maintain high performance standards. The post acts as the senior escalation point for sensitive payroll issues, communicating clearly and professionally with distressed employees, senior leaders and external partners. A strong and influential communicator, the role builds effective relationships across HR, Finance, Digital, HMRC and pension providers while guiding the team through significant change, including the transition to the new CSR system. With deep expertise in payroll and pensions operations and a commitment to accuracy, governance and continuous improvement, the successful candidate will combine strategic oversight with a proactive, hands-on approach to service delivery.
Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome – as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This is a full time position, however we welcome flexible working patterns including compressed hours and job share.
Key Responsibilities- Leadership: Lead, develop and motivate the payroll and pensions team, ensuring clear priorities, fair workload distribution, strong performance standards and effective wellbeing support.
- Operational Oversight: Oversee day-to-day payroll and pensions operations, ensuring accuracy, compliance and efficient processing across all activities. Provide guidance and expert decision-making during peak periods and operational pressure points. Build strong relationships with internal and external stakeholders including HMRC, pension providers, finance teams and senior leaders.
Payroll and Pensions Lead in London employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and Pensions Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching Ofgem and understanding their culture. Be ready to discuss how your experience aligns with their values, especially around inclusion and teamwork.
✨Tip Number 3
Practice your communication skills! As a Payroll and Pensions Lead, you’ll need to convey complex information clearly. Mock interviews with friends can help you nail this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Payroll and Pensions Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll and Pensions Lead role. Highlight your leadership experience and any relevant skills in payroll and pensions operations. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Ofgem and how your values align with our culture of inclusion. We love seeing genuine passion and personality in applications.
Showcase Your Communication Skills: As a key communicator, it's important to demonstrate your ability to engage with various stakeholders. Use clear and professional language throughout your application to reflect your strong communication skills. We appreciate clarity and professionalism!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Ofgem. We can't wait to hear from you!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Stuff
Make sure you brush up on payroll and pensions operations before the interview. Understand the key processes, compliance requirements, and any recent changes in legislation. This will show that you're not just familiar with the role but also genuinely interested in the field.
✨Show Your Leadership Skills
Be ready to share examples of how you've led and motivated teams in high-pressure situations. Think about specific challenges you've faced and how you supported your team through them. This will demonstrate your capability to handle the responsibilities of the Payroll and Pensions Lead.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and professionally. Prepare to discuss how you would handle sensitive payroll issues and communicate effectively with distressed employees and senior leaders.
✨Embrace Inclusivity
Ofgem values a culture of inclusion, so be prepared to discuss how you can contribute to this environment. Share your experiences in fostering diverse voices within a team and how you support colleagues in bringing their authentic selves to work.
