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- Tasks: Join a panel to represent consumer interests in financial services and influence policy development.
- Company: Financial Conduct Authority, shaping the future of financial markets in the UK.
- Benefits: Part-time role with flexible hybrid working and the chance to impact real change.
- Other info: Opportunity to collaborate with diverse stakeholders and enhance your professional network.
- Why this job: Make a difference for consumers while engaging with top-level FCA officials.
- Qualifications: Experience in consumer engagement, policy development, or fintech is essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Financial Conduct Authority regulates financial services firms and financial markets in the UK. The role of the Panel is established under statute and is independent of the Financial Conduct Authority (FCA). It represents the interests of consumers of financial services (including small business consumers) to the FCA. Its vision is for financial services markets to work well for consumers. Its role is to ensure that the consumer interest is considered as part of the FCA’s policy development and implementation.
Panel members offer constructive advice and challenge to help the FCA deliver its strategic and operational objectives throughout the policy cycle. They engage with the FCA at all levels, including the Chair, CEO and Executive Committee, to help shape the regulator’s policies, rules and responses to live issues that impact financial services consumers. The Panel is supported by a Secretariat provided by the FCA. Membership of the Panel is made by individual appointment. Panel members do not represent any one organisation or business.
The roles
The FCA is looking to appoint two new members to replace outgoing Panel members. Successful candidates will be able to demonstrate significant expertise and experience in one or more of the following areas:
- Consumer engagement and behavioural insights
- Innovation, technology and AI
- Fintech and digital markets
- Retail banking
- Investment
- Payments
- Academic research
The roles require an affinity with the interests and concerns of consumers from across all socio-economic and demographic backgrounds and small businesses, and the ability to analyse new initiatives and policy across the breadth of the FCA’s activities from the consumer perspective.
In addition, they should be able to demonstrate:
- A strong interest in, or track record of representing the interests of consumers from across society, including those with vulnerable characteristics
- Demonstrable experience of policy development in financial services, with a track record of providing advice or constructive challenge to senior officials
- A sound understanding of the FCA’s role and objectives and the impact of FCA policy and regulation on financial services and, by extension, on consumers, and the ability to quickly grasp a wide range of complex financial issues
- Self-motivated and able to independently manage and prioritise their workload and time effectively
- Strong analytical and drafting skills and the ability to engage, collaborate and communicate effectively with FCA and other stakeholders at all levels, including at Board and Executive Committee level
- A commitment to diversity and inclusion and to reflecting the diversity of consumers’ lives
- The ability to act in an independent advisory capacity and to respect the confidential nature of discussions
Meetings, expectations and term
Members are expected to attend twice-monthly formal Panel meetings (normally held on the first and third Wednesdays of each month, except in August) and other ad hoc meetings to discuss specific issues. Meetings include in-person meetings at the FCA’s offices in Stratford and online. Members should maintain expertise in a particular subject area, develop relevant networks and be accountable for leading on consultation responses and discussions on issues relating to that area, representing the Panel within the FCA and contributing to projects and the Panel’s forward agenda. Appointments are made by the FCA Board, usually for a term of three years.
Location and contract details
Location: London
Contract type: Contract, Fixed term, Part time
Profession: Board member
Working pattern: Hybrid, Office based
Closing date: 16/05/2026
Financial Services Consumer Panel Members in London employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Consumer Panel Members in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services sector. Attend events, join online forums, and engage with professionals on LinkedIn. The more connections you make, the better your chances of hearing about opportunities.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, don’t hold back on sharing your insights and experiences. Make it clear how your background aligns with the needs of the FCA and the consumer panel.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions related to consumer engagement and policy development. Practise your responses so you can confidently demonstrate your understanding of the FCA’s role and objectives.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed, and applying directly gives you a better shot at standing out. Plus, it shows you’re serious about joining the team and making a difference in financial services.
We think you need these skills to ace Financial Services Consumer Panel Members in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the FCA's objectives. Dive into their website and get familiar with their work. This will help us tailor your application to show how your experience aligns with what they’re looking for.
Showcase Your Experience: When detailing your experience, focus on specific examples that highlight your expertise in consumer engagement, policy development, or any relevant area. We want to see how you've made an impact in previous roles, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We want to see your analytical skills shine through, so make sure your writing is easy to follow and well-structured.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to the right people. Plus, we love seeing applications come directly from our site—it shows you’re serious about joining us!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Consumer Insights
Make sure you brush up on your understanding of consumer engagement and behavioural insights. Be ready to discuss how these concepts apply to financial services and how they can influence policy development. Show that you can think from the consumer's perspective!
✨Demonstrate Your Policy Development Experience
Prepare examples from your past experiences where you've provided constructive advice or challenged senior officials. Highlight your track record in policy development within financial services, as this will be crucial for the role.
✨Understand the FCA's Role
Familiarise yourself with the FCA’s objectives and how their policies impact consumers. Being able to articulate this understanding will show that you’re not just knowledgeable but also genuinely interested in the role and its responsibilities.
✨Show Your Commitment to Diversity
Be prepared to discuss your commitment to diversity and inclusion. Think about how you can reflect the diverse lives of consumers in your approach and how this aligns with the FCA's values. This will demonstrate that you’re a good fit for the Panel.