Ofgem is seeking a Service Desk Manager in London to lead first- and second-line IT support, guiding a team that supports end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs.
This fast-paced leadership role within the DDSS directorate emphasizes ITIL best practices, stakeholder engagement and continuous service improvements to meet current and future demands, with flexible, hybrid working.
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IT Service Desk Lead — Transform User Experience (Hybrid) employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
