Head of Department- Digital Services Learning and Business

Head of Department- Digital Services Learning and Business

Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
U

At a Glance

  • Tasks: Lead teams to combat financial crime and enhance operational support for investigations.
  • Company: Join the FCA, a key player in regulating UK financial services.
  • Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Collaborate with law enforcement and regulators in a dynamic, impactful role.
  • Why this job: Make a real difference in fighting financial crime while developing your leadership skills.
  • Qualifications: Experience in digital services and knowledge of forensic regulations are essential.

The predicted salary is between 55000 - 65000 £ per year.

Job Overview

This role is within the Enforcement and Market Oversight Division and part of the Enforcement Intelligence Specialist Services (EISS) Directorate. The successful candidate will lead four teams delivering a range of specialist services and business activities in support of the EMO mission to fight financial crime and protect consumers. They will be responsible for high-impact significant projects in addition to delivering operational support to investigations, seek to identify more efficient and innovative ways of working, manage information and enhance central functions in collaboration with a range of internal and external stakeholders.

The broader remit requires understanding a diverse range of business activity, including investigator training, risk management, business-planning, crisis management and financial issues across the division. A strong knowledge of technical delivery within digital forensics and eDiscovery is core to the role. The role also oversees the delivery of all ICT services for the Specialist Intelligence Department (also within EISS) and involves extensive collaboration with internal ICT teams and a range of external software suppliers to ensure the delivery of FCA operational requirements.

The role will support the Director in developing the strategic direction of EISS, delivery of business as usual, including project delivery and embedding other transformation priorities. Other key business accountabilities include oversight of the generation of management information, oversight of the management of property, risk, Freedom of Information Act requests and delivery of investigator training knowledge and learning systems.

Critically, it will include maintaining and continuously developing strong strategic and operational partnerships, internally and externally, to enhance effective business delivery across the enforcement division and wider FCA. The postholder will lead and maintain relationships with external partners across law enforcement, other regulators and the public sector, representing the FCA and promoting our priorities. The postholder should possess a strong balance of leadership skills in delivery, governance and innovation.

Qualifications

  • Previous experience delivering broader digital services that support investigations and an in-depth knowledge of ISO17025, the expectations of the Forensic Science Regulators Act and Code of Practice, as well as experience of UKAS accreditation.
  • Demonstrate a good understanding of investigative procedures, CPIA and disclosure.
  • Associated professional accreditation would be an advantage.

Location: London

Contract type: Full time, Permanent

Profession: Business Intelligence, Digital, Enforcement, Financial Services

Working pattern: Hybrid, Office based

Closing Date: 30/06/2026

Head of Department- Digital Services Learning and Business employer: UK Regulators' Network

The Financial Conduct Authority (FCA) is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. Employees benefit from a strong commitment to professional development, with opportunities to lead high-impact projects that contribute to the fight against financial crime while enjoying a supportive culture that values diversity and strategic partnerships. With a focus on employee growth and a hybrid working model, the FCA stands out as a rewarding place for those seeking meaningful careers in the financial services sector.

U

Contact Details:

UK Regulators' Network Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Department- Digital Services Learning and Business

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like UK Regulators' Network. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Head of Department- Digital Services Learning and Business

Leadership Skills
Digital Forensics
eDiscovery
Project Delivery
Risk Management
Crisis Management
ISO 17025

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to UK Regulators' Network.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on UK Regulators' Network's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at UK Regulators' Network

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with UK Regulators' Network.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at UK Regulators' Network will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former UK Regulators' Network employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.