At a Glance
- Tasks: Lead business analysis for transformative digital and AI initiatives at Ofgem.
- Company: Join Ofgem, the energy regulator for Great Britain, driving digital transformation.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on energy systems while supporting the transition to Net Zero.
- Qualifications: Experience in digital business analysis and understanding of Salesforce platform.
The predicted salary is between 55000 - 65000 £ per year.
Ofgem is the energy regulator for Great Britain. As a Senior Digital Business Analyst within our Salesforce Centre of Enablement, you will help drive the delivery of Ofgem’s Digital Strategy by leading business analysis across a portfolio of transformational digital, data and AI initiatives.
Working at the heart of our Salesforce programme, you will collaborate with stakeholders across the organisation to understand business challenges, identify opportunities for improvement, and design user-centred solutions that support Ofgem’s mission of delivering a safe, affordable and sustainable energy system.
You will undertake research and analysis to understand business processes, operating models, data requirements and user needs, translating these into clear functional and non-functional requirements for delivery teams. Acting as a trusted link between business and technical colleagues, you will ensure solutions are aligned with organisational objectives, regulatory obligations, architectural standards and user expectations.
You will support feasibility assessments, proof-of-concept activities and product prioritisation, using evidence-based insights to help shape minimum viable products and future enhancements. The role requires a strong understanding of how people, processes, data and technology interact to deliver effective services, alongside an appreciation of the capabilities of the Salesforce platform.
You will take ownership of the quality and consistency of business analysis deliverables, build and maintain reusable requirements and user story repositories, and promote best practice across projects. Working across multiple initiatives simultaneously, you will identify risks, constraints and impacts, define success measures, and champion continuous improvement through lessons learned and stakeholder feedback.
This is an exciting opportunity for an experienced Digital Business Analyst to contribute to large-scale digital transformation, improve services for colleagues and consumers, and support Ofgem’s strategic ambitions as it accelerates the transition to Net Zero.
Location: London, Glasgow, Cardiff
Contract type: Full time, Permanent
Profession: Analysis, Communications, Consumer, Corporate, Corporate Governance, Data analyst, Digital, Energy, Regulation, Security, Stakeholder Engagement, Strategy
Working pattern: Flexible working, Hybrid
Closing Date: 03/08/2026
Senior Digital Business Analyst (Salesforce Centre of Enablement) in Glasgow employer: UK Regulators' Network
The Solicitors Regulation Authority is an excellent employer, offering a supportive and collaborative work environment in Birmingham. As an IT Project Manager, you will benefit from a culture that prioritises continuous improvement and employee development, with opportunities to engage in meaningful projects that impact the legal profession. The hybrid working model allows for flexibility, ensuring a healthy work-life balance while being part of a dedicated team committed to delivering high-quality outcomes.
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We think you need these skills to ace Senior Digital Business Analyst (Salesforce Centre of Enablement) in Glasgow
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