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- Tasks: Create engaging digital content to simplify complex energy regulations for consumers.
- Company: Join Ofgem, the leading energy regulator in Great Britain.
- Benefits: Enjoy hybrid working, a generous pension, and leave benefits.
- Why this job: Make a real impact by helping consumers understand the evolving energy system.
- Qualifications: Experience in digital content coordination and strong collaboration skills required.
- Other info: Be part of a supportive team dedicated to clear and accessible communication.
The predicted salary is between 40000 - 50000 £ per year.
Ofgem is working at the forefront of the fight to make energy regulation clearer, more transparent, and accessible. As we transform how we communicate with consumers and stakeholders online, we’re looking for a Digital Communications Manager to join us and help deliver high-quality digital content that supports our mission to protect consumers and drive the transition to Net Zero.
This role provides the chance to shape the way we communicate complex policy and regulatory information through clear, accessible digital content. Working at the heart of our digital channels, you’ll help ensure our website and e-newsletter content is user-focused, engaging and delivered to the highest standards. You’ll collaborate with colleagues across the organisation to support the development and delivery of digital communications that help audiences understand our work.
Applying content design principles and user‑focused thinking, you’ll contribute to improving the quality, clarity and accessibility of content across our digital platforms. This role offers a varied and collaborative environment, where you’ll work closely with communications professionals and subject matter experts to ensure content meets both user needs and organisational objectives.
We’re looking for someone with experience co‑ordinating complex digital content for a range of internal stakeholders and writing and editing content for online audiences using a content management system. You’ll bring strong attention to detail, the ability to work calmly in a fast‑paced environment and excellent stakeholder collaboration skills, alongside knowledge of accessibility standards and user‑centred content design.
In return, you’ll join an inclusive organisation where communications and digital expertise play a vital role in delivering meaningful outcomes for consumers. We offer hybrid working, generous civil service pension and leave benefits, and the opportunity to work with experienced communications professionals across a supportive and collaborative team.
Our communications team has a critical purpose to ensure our digital communications are clear, accessible and user‑focused, helping consumers and stakeholders understand the evolving energy system and the decisions that shape it. You’ll help bring that purpose to life through high‑quality digital content that makes complex information easier to navigate and engage with.
Additional Information
- Location: London, Glasgow, Cardiff
- Contract type: Full time, Permanent
- Profession: Communications
- Working pattern: Flexible working, Hybrid
- Closing Date: 30/03/2026
Digital Communications Officer in Glasgow employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Communications Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Digital Communications Officer role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best digital content work. Whether it’s blog posts, social media campaigns, or website content, having tangible examples will make you stand out to Ofgem and other employers.
✨Tip Number 3
Prepare for interviews by researching Ofgem’s current digital communications. Understand their mission and think about how you can contribute to making energy regulation clearer and more accessible. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the energy sector.
We think you need these skills to ace Digital Communications Officer in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Digital Communications Officer role. Highlight your experience with digital content and stakeholder collaboration, as this will show us you understand what we're looking for.
Showcase Your Writing Skills: Since this role is all about clear and engaging communication, include examples of your writing or digital content work. We want to see how you can make complex information accessible, so don’t hold back on showcasing your best pieces!
Be User-Focused: Remember, we’re all about user-centred content design. In your application, mention how you've applied user-focused thinking in your previous roles. This will demonstrate that you’re aligned with our mission to protect consumers and improve their understanding of energy regulation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Audience
Before the interview, take some time to research Ofgem and its mission. Understand their focus on making energy regulation clearer and more accessible. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Digital Skills
Be prepared to discuss your experience with content management systems and digital content creation. Bring examples of your previous work that demonstrate your ability to create user-focused, engaging content. Highlight any projects where you improved accessibility or clarity in communication.
✨Collaboration is Key
Since the role involves working closely with various stakeholders, be ready to share examples of how you've successfully collaborated in the past. Discuss how you handle feedback and work with others to achieve common goals, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about Ofgem's current digital strategies and future plans. This shows your enthusiasm for the role and helps you understand how you can contribute effectively. Asking about their approach to user-centred content design can also demonstrate your alignment with their values.