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- Tasks: Manage and optimise outsourced services for regulatory enforcement activities.
- Company: Join the Bar Standards Board, a key player in legal regulation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in legal regulation while developing your management skills.
- Qualifications: Experience in managing outsourced services and strong stakeholder management skills.
- Other info: Exciting opportunity to join at a pivotal time for the organisation.
The predicted salary is between 36000 - 60000 £ per year.
The Bar Standards Board (BSB) is recruiting for a Business Manager to support their Regulatory Enforcement activities. A new role to the organisation, the post holder will join at an important time, whilst the BSB focuses on improving service delivery across its regulatory operations.
The Business Manager will manage, assure and optimise the performance of multiple outsourced service providers delivering investigations, enforcement and related regulatory services, ensuring outcomes are timely, high-quality, proportionate, consistent and legally robust, and aligned with the regulator’s statutory duties, regulatory objectives and public-interest remit. The successful candidate should be available to commence work in April.
Key Responsibilities Of The Post
- Act as the primary relationship manager for outsourced investigations and enforcement providers.
- Establish clear expectations, service standards and ways of working with each provider.
- Monitor provider performance against agreed KPIs and service levels (e.g. timeliness, throughput, quality, ageing, escalation rates).
- Ensure outputs meet required standards of evidential quality, legal robustness and fairness.
- Work with internal teams to forecast demand and allocate work across providers appropriately.
- Manage contracts in line with public sector and regulatory requirements.
Key Skills And Experience Required
- Proven experience managing outsourced or commissioned services in a regulated, legal, public sector or professional services environment.
- Strong understanding of investigations, enforcement or disciplinary processes, or closely related casework.
- Demonstrable experience of contract management, performance management and service assurance.
- Ability to interpret and use performance data to drive improvement and manage risk.
- Excellent stakeholder management and influencing skills.
Full role details and person specification can be viewed in the job description.
Location: London
Contract type: Contract, Fixed term, Full time
Profession: Business, Manager
Working pattern: Flexible working, Hybrid
Closing Date: 09/02/2026
Business Manager employer: UK Regulators' Network
Contact Detail:
UK Regulators' Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Reach out to people in the legal and regulatory sectors, especially those who work with the Bar Standards Board. A friendly chat can open doors and give you insights that might just land you that Business Manager role.
✨Tip Number 2
Prepare for interviews by diving deep into the BSB's recent activities and challenges. Show us you’re not just another candidate; demonstrate your understanding of their mission and how you can contribute to improving service delivery.
✨Tip Number 3
Practice your stakeholder management skills! Think of examples from your past experiences where you’ve successfully influenced others or managed relationships. We want to see how you can bring that expertise to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing outsourced services, especially in regulated environments. We want to see how your skills align with the key responsibilities of the Business Manager role.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you’ve improved service delivery or managed performance in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at UK Regulators' Network
✨Know Your Stuff
Make sure you understand the Bar Standards Board's role and how it relates to regulatory enforcement. Brush up on key concepts like KPIs, service standards, and performance management. This will show that you're not just interested in the job, but that you’re genuinely engaged with their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed outsourced services or worked in a regulated environment. Highlight your successes in contract management and performance assurance. This will help demonstrate that you have the relevant experience they’re looking for.
✨Ask Smart Questions
Come prepared with insightful questions about the BSB’s current challenges and future goals. This shows that you’re proactive and thinking about how you can contribute to their success. It also gives you a chance to assess if the role is the right fit for you.
✨Be Ready to Discuss Data
Since the role involves interpreting performance data, be prepared to discuss how you've used data to drive improvements in previous positions. Bring examples of how you’ve managed risk and improved service delivery through data analysis. This will highlight your analytical skills and strategic thinking.
