Solicitors Regulation Authority
https://www.sra.org.uk/sra/jobs/careers/
Requirements of the role
As a Thematic Engagement Officer, you will provide administrative support to the Thematic Risk Team in a variety of exercises. You will contact firms by a variety of communication methods. At times, this will involve making a high volume of calls to solicitors, compliance officers and managers of law firms. You will proactively monitor law firms’ compliance with our regulatory rules by undertaking various activities to check and review information. You will review compliance and evidence your decision making.
You will liaise professionally with solicitors and stakeholders and deal with any subsequent queries promptly. You will provide an excellent standard of customer service. You will be confident communicating by phone and email and use your judgement about obtaining information quickly and efficiently.
Excellent attention to detail will be important. You will be responsible for producing high-quality and accurate work.
Training will be provided to help you interpret and apply our regulatory rules.
What is in it for you?
- Join a friendly, small and supportive team
- Be part of high-profile projects and make an impact on our regulatory activity
- Showcase your excellent customer service skills and attention to detail
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Location
Birmingham
Contract type
Full time, Permanent
Profession
Administrator, Business support, Communications, Legal, Regulation, Stakeholder Engagement
Working pattern
Flexible working, Hybrid
Closing Date
26/10/2026
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Thematic Engagement Officer in Birmingham employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
