Ofwat in England and Wales is seeking a Senior Associate in its Casework team to manage a varied caseload of customer enquiries, disputes and licence applications. You will lead investigations or assess licence applications and may line-manage staff.
The role requires excellent customer service, planning, and evidence-based decision making, plus strong written and verbal communication to share information clearly across teams.
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Senior Casework Associate — Water Regulation & Disputes in Birmingham employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
