Ofwat invites applications for a Customer Policy Analyst to join the Customer Policy Team within the Casework, Enforcement & Customers Directorate. The role focuses on understanding customer service, assessing harm, and engaging with stakeholders including water companies and consumer groups.
It sits in a senior associate policy capacity contributing to guidance, licensing conditions, and customer-focused regulatory actions.
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Customer Policy Analyst (Hybrid | Flexible) in Birmingham employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
