Solicitors Regulation Authority in Birmingham is seeking a Corporate Complaints Officer to investigate, respond to, and resolve escalated complaints about our service. You will work within a small, specialist Corporate Complaints team handling complaints across areas such as compensation fund decisions or professional conduct matters.
The role focuses on analysing complex files, ensuring fair customer service, and driving continuous improvement.
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Corporate Complaints Investigator - Hybrid in Birmingham employer: UK Regulators' Network
The UK Regulators' Network in Birmingham is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and mentorship, ensuring that our team members are equipped to drive meaningful change. Our commitment to fostering a supportive environment makes us an attractive choice for those looking to make a significant impact in the regulatory landscape.
