At a Glance
- Tasks: Coordinate technical operations, support engineers, and manage job orders in a dynamic environment.
- Company: Join UK Red Security & Fire Systems Ltd, a leader in fire and security solutions.
- Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
- Other info: Enjoy a varied role with excellent career growth potential.
- Why this job: Be part of a team that enhances safety and security while developing your skills.
- Qualifications: Experience in fire and security systems, strong communication, and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
UK Red Security & Fire Systems Ltd Full-time, permanent Salary: Competitive and dependent on experience
UK Red Security & Fire Systems Ltd is looking for an experienced and organised Technical Operations Coordinator to support our engineering and office teams.
This is a varied office-based technical role suited to someone with experience in the fire and security industry.
You will review work before engineer attendance, liaise with engineers, provide remote technical support, order materials, assess completed job sheets and prepare completed works for invoicing.
Key responsibilities
- Review work orders before allocating them to engineers.
- Check the scope of work, site information and customer requirements.
- Review previous job history and relevant system information.
- Identify the materials, equipment and technical information required.
- Ensure engineers have clear and complete instructions before attendance.
- Liaise with engineers throughout planned, reactive and remedial works.
- Provide remote technical support to engineers and customers.
- Carry out authorised remote system programming and diagnostics.
- Review system logs, alerts, network status and device communications.
- Determine whether faults can be resolved remotely or require site attendance.
- Record all remote access, technical support and programming changes.
- Order materials and equipment from approved suppliers.
- Raise purchase orders and allocate costs to the correct jobs.
- Monitor outstanding orders and coordinate deliveries.
- Review engineers’ completed job sheets for accuracy and completeness.
- Check labour hours, materials used, photographs, certificates and customer sign-off.
- Follow up missing information and outstanding actions with engineers.
- Identify additional works, variations, remedial work and return visits.
- Add labour, material, equipment and other costs to completed jobs.
- Compare actual costs against quotations and budgets.
- Confirm all additional chargeable works have been captured.
- Calculate selling values and review estimated job margins.
- Close completed jobs and release them for invoicing.
- Monitor open jobs and help reduce delays between completion and invoicing.
- The successful candidate
You should have
Previous experience within the fire and security industry.
Technical knowledge of systems such as CCTV, intruder alarms, access control and fire alarms.
Experience with remote system programming, diagnostics and technical support.
The ability to understand work orders, job sheets and technical documentation.
Good commercial awareness and an understanding of job costing.
Experience ordering materials and dealing with suppliers.
Strong communication skills and confidence liaising with engineers and customers.
Excellent organisation and attention to detail.
Confidence using job-management, purchasing and accounting systems.
The ability to manage several jobs and priorities at the same time.
What we offer
A permanent, full-time position.
A varied role combining technical, operational and commercial responsibilities.
The opportunity to play an important part in improving engineering support and job completion.
Training on company systems and procedures.
Salary based on experience.
Company benefits to be discussed during the recruitment process.
How to apply
Please submit your CV together with a brief covering note outlining your relevant fire-and-security experience, technical knowledge and suitability for the position.
UK Red Security & Fire Systems Ltd is an equal-opportunities employer
Technical Operations Cooridinator in Holbeck employer: UK Red Security Ltd
UK Red Security & Fire Systems Ltd is an excellent employer, offering a dynamic and supportive work environment for the Technical Operations Coordinator role. With a focus on employee growth, we provide comprehensive training on company systems and procedures, ensuring that our team members are well-equipped to excel in their roles. Our commitment to equal opportunities and a collaborative culture makes this an ideal place for individuals seeking meaningful and rewarding employment in the fire and security industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Cooridinator in Holbeck
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Technical Operations Cooridinator. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like UK Red Security Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to UK Red Security Ltd
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We think you need these skills to ace Technical Operations Cooridinator in Holbeck
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at UK Red Security Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at UK Red Security Ltd.
How to prepare for a job interview at UK Red Security Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at UK Red Security Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at UK Red Security Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at UK Red Security Ltd.
