Quality Coordinator in Wolverhampton

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.

The purpose of this role is to work with the Business Unit Manager and the Group Quality Manager to ensure that the relevant requirements of UKAS, ISO 17025, and the Quality System are implemented and followed at all times. Responsibilities include:

• Assisting with advice and monitoring of all aspects of quality in the laboratory, including completion of audits and ensuring that corrective action resulting from these audits is carried out.
• Ensuring that customer complaint investigations and client queries are investigated and resolved in a timely manner in conjunction with Laboratory Management and the Customer Services team.
• Carrying out internal test method audits, system audits and ensuring audit programs are adhered to.
• Ensuring all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained.
• Gathering pre and post-audit information for external audits and submitting data to the accreditation/certification body.
• Participating in and facilitating external laboratory audits, e.g. UKAS.
• Preparing and amending any quality documentation in their respective areas.
• Training of staff in equipment calibration and monitoring procedures.
• Ensuring that external proficiency scheme samples are analysed and reported accurately, including timely investigations into unsatisfactory results.
• Ensuring that internal quality control is carried out and under control.
• Attendance at Quality Meetings as required.
• Collating information and reports and carrying out trend analysis for the Annual Management Review meeting.
• Raising non-conforming work issues related to Quality and investigating using root cause analysis where assigned.
• Providing the monthly Quality KPI report to designated personnel.
• Liaising with third-party suppliers on relevant areas e.g. equipment calibration.
• Escalating issues affecting Quality performance to Group Quality Managers and Business Unit Manager.
• Organising the PASS customer survey, collating the results and preparing a report with the findings.
• Complying with all relevant Health, Safety and Security Regulations.

Qualifications:

• Degree or equivalent in chemistry.
• Working knowledge of Food Chemistry laboratories accredited to ISO 17025.
• Knowledge of Quality Management Systems.
• Proven experience of managing and improving quality management systems.
• Experience of working in a UKAS accredited laboratory.
• Excellent IT skills, Word, Excel, and LIMS.
• Excellent presentation, communication (written and verbal), and interpersonal skills.
• Strong organisational, multi-tasking and time management skills.

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards and recognise our colleagues' special life events. As a Eurofins employee you will benefit from additional annual leave, a company pension plan, life assurance scheme, healthcare cash plan, enhanced maternity, adoption and paternity schemes, and an employee assistance programme.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer.