At a Glance
- Tasks: Respond quickly to emergency power supply issues and assist in restoring services.
- Company: Join a leading energy provider with a commitment to safety and innovation.
- Benefits: Competitive salary, bonus, generous leave, and various employee perks.
- Other info: Dynamic role with 24-hour shifts and opportunities for career growth.
- Why this job: Make a real difference in your community by ensuring reliable power supply.
- Qualifications: Electrical Engineering qualifications and HV/LV switching experience required.
The predicted salary is between 43736 - 43736 £ per year.
Job Overview
This rapid response technician will report to the field staff supervisor and work within Network Operations based in the southern area office, operating across Crawley, Lewes and surrounding areas.
The role involves fast initial response to ‘no supply’ calls and assisting in the restoration of LV and HV supplies on the UK Power Networks distribution system.
Key Responsibilities
- Provide rapid and safe response to emergency calls as directed by the local office.
- Update incident status verbally and via mobile electronic handheld devices following procedures.
- Identify fault conditions, carry out initial fault location, and coordinate repairs with local staff.
- Investigate voltage complaints and install test equipment as required.
- Restore HV and LV supplies, conduct testing, and switch on the network, interpreting test results.
- Use appropriate IT equipment including TDR, tough pad, and FFE devices.
- Work as part of a team covering a 24‑hour shift rota pattern.
- Key Competencies
- Flexibility to work independently and within a team.
- Practical problem‑solving skills.
- Ability to work under pressure, meet tight deadlines, and manage workload independently.
- Excellent communication skills and ability to build informal relationships with colleagues and customers.
Qualifications & Requirements
- Minimum of C&G 232 or equivalent; ideally an ONC/HNC or equivalent in Electrical Engineering.
- Authorized for HV and LV switching and fuse replacement; metering skills preferred.
- Strong safety focus and ability to handle unplanned hazardous situations.
- Full Clean UK Driving Licence.
- Willingness to undertake standby duties.
- Located in or able to travel to the area promptly, or willing to relocate.
- Personal Characteristics
- Customer focus and ability to develop good rapport with customers.
- High safety awareness.
- Prepared to work in 24‑hour shift pattern and stand‑by duties.
- Salary & Benefits
Annual salary of £43,736 plus 3% bonus.
- 22 days annual leave plus bank holidays.
- Reservist Leave – 18 days full pay and 22 days unpaid.
- Personal pension plan – personal contribution 4% or 5% (company contributes 8% or 10%).
- Tenancy loan deposit scheme.
- Season ticket loan.
- Tax‑efficient benefits: Cycle to Work, Home & Tech, Green Car Leasing Schemes.
- Occupational Health support.
- Switched On scheme providing discounts on hundreds of retailer products.
- Discounted gym membership.
- Employee Assistance Programme.
Close date: 20July2026.
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Rapid Response Technician (LV/HV) in Redhill employer: UK Power Networks
UK Power Networks is an excellent employer, offering a dynamic work environment in the heart of London where employees can thrive both professionally and personally. With a strong focus on employee growth, the company provides comprehensive training and the flexibility of hybrid working, alongside competitive benefits such as a generous annual leave policy and a personal pension plan, making it a rewarding place to build a career.
