End User Computing Service Manager
End User Computing Service Manager

End User Computing Service Manager

Crawley Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exceptional service delivery in end user computing and manage devices and collaboration services.
  • Company: Join a dynamic team within a leading Information Systems directorate in London or Crawley.
  • Benefits: Enjoy blended working, 25 days annual leave, pension contributions, and discounted gym memberships.
  • Why this job: Be a driving force in tech operations while enjoying flexibility and a supportive work culture.
  • Qualifications: 5+ years in a similar role with MCSE level technical qualification required.
  • Other info: Applications close on 27/04/2025; don't miss your chance to apply!

The predicted salary is between 42000 - 84000 £ per year.

Are you ready to take your career to the next level? Join our dynamic team as an End User Computing Service Manager and lead the way in providing exceptional service to our business! As an End User Computing Service Manager, you will report to the Head of IS Operations and work within the Information Systems directorate based in our London or Crawley office. This permanent role offers a competitive salary of £63,000.00 plus a 7.5% bonus. After a 6-month probationary period, enjoy the flexibility of blended working with 3 days in the office and 2 remote.

We offer an attractive benefits package, including:

  • 25 Days Annual Leave plus bank holidays
  • Reservist Leave - Additional 18 days full pay and 22 unpaid
  • Personal Pension Plan with contributions up to 10%
  • Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
  • Occupational Health support
  • Discounted gym membership
  • Employee Assistance Programme

If you have a minimum of 5 years of experience in a similar role, a broad knowledge of infrastructure & desktop technologies, and a technical qualification (MCSE level), we want to hear from you! Apply now and be the driving force behind our end user operations, managing devices, productivity, and collaboration services to ensure exceptional service delivery. The closing date for applications is the 27/04/2025.

End User Computing Service Manager employer: UK Power Networks

Join a forward-thinking organisation that values innovation and employee well-being, making it an excellent employer for the End User Computing Service Manager role. With a vibrant work culture in our London or Crawley office, we offer flexible blended working arrangements, generous annual leave, and a comprehensive benefits package designed to support your personal and professional growth. Embrace the opportunity to lead impactful projects while enjoying a supportive environment that prioritises your career development and work-life balance.
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Contact Detail:

UK Power Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land End User Computing Service Manager

✨Tip Number 1

Network with professionals in the IT and service management sectors. Attend industry events or join relevant online forums to connect with others who may have insights or even referrals for the End User Computing Service Manager role.

✨Tip Number 2

Research StudySmarter's current projects and initiatives related to end user computing. Understanding our goals and challenges will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare to discuss your experience with infrastructure and desktop technologies in detail. Be ready to provide specific examples of how you've successfully managed similar services in the past, as this will showcase your expertise and fit for the position.

✨Tip Number 4

Familiarise yourself with the latest trends and best practices in end user computing. Being knowledgeable about emerging technologies and methodologies will not only impress us but also show that you're proactive and forward-thinking.

We think you need these skills to ace End User Computing Service Manager

End User Computing Management
Technical Qualification (MCSE level)
Knowledge of Infrastructure Technologies
Desktop Technologies Expertise
Service Delivery Management
Team Leadership
Project Management
Problem-Solving Skills
Communication Skills
Stakeholder Management
ITIL Framework Knowledge
User Support and Troubleshooting
Collaboration Tools Management
Adaptability to Change
Performance Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in end user computing and infrastructure technologies. Use specific examples from your past roles that demonstrate your ability to manage devices and deliver exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your technical qualifications, such as MCSE, and how they align with the company's needs.

Highlight Relevant Experience: In your application, emphasise your minimum of 5 years of experience in similar roles. Discuss your familiarity with desktop technologies and any leadership experiences that showcase your ability to manage teams effectively.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this managerial position.

How to prepare for a job interview at UK Power Networks

✨Showcase Your Technical Expertise

As an End User Computing Service Manager, you'll need to demonstrate your broad knowledge of infrastructure and desktop technologies. Be prepared to discuss specific technologies you've worked with and how they relate to the role.

✨Highlight Leadership Experience

This role involves leading a team, so it's crucial to highlight your leadership experience. Share examples of how you've successfully managed teams or projects in the past, focusing on your ability to motivate and guide others.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you resolved them, particularly in relation to service delivery.

✨Understand the Company Culture

Research the company's culture and values before the interview. Being able to articulate how your personal values align with theirs can set you apart and show that you're a good fit for the team.

End User Computing Service Manager
UK Power Networks
U
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