At a Glance
- Tasks: Restore electricity supplies and carry out jointing repairs on cable networks.
- Company: Join the UK's largest electricity distributor, ensuring power for millions.
- Benefits: Competitive salary, generous leave, pension contributions, and discounts on retail and gym memberships.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in your community by keeping the lights on.
- Qualifications: City and Guilds 2339, IOSH Managing Safety, and a clean driving licence.
This Troubleperson will report to the field staff supervisor and will work within Network Operations based in our Walton-on-Thames office. You will be a permanent employee in our UK Power Networks team. You will attract a salary of £49,812 plus Shift Allowance per annum, outer London weighting and a bonus of 3%. If you are successful, you will need to undertake a medical and DBS reference check.
We also provide the following additional benefits:
- 22 Days Annual Leave plus bank holidays.
- Reservist Leave - Additional 18 days full pay and 22 unpaid.
- Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%).
- Tenancy Loan Deposit Scheme, Season Ticket Loan.
- Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes.
- Occupational Health support.
- Switched On - scheme providing discount on hundreds of retailers' products.
- Discounted gym membership.
- Employee Assistance Programme.
UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. The company invests more than £600 million in its electricity networks every year, offers extra help to vulnerable customers at times of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies.
Job Purpose: The position, working as part of the Croydon & Kingston Area team will be responsible for the restoration of LV supplies on the UK Power Networks LV distribution system, carrying out jointing repairs on the HV and LV cable networks. After a period of appropriate training, you will be required to carry out the full range of Troubleperson activities including first line response and permanent fault repair work at voltages up to 33kV.
Principal Accountabilities:
- Location of faults on the Distribution network.
- The restoration of HV & LV supplies.
- Testing and switching on the HV & LV network - and understanding the results of the tests and acting appropriately.
- Any other relevant jointing duties.
- Supervision of excavating teams.
- Understanding operational and 1:500 diagrams.
- LV and HV jointing.
- Use of appropriate IT equipment including TDR, LV Faults sniffer and FFE equipment.
- Immediate supervision of a working party.
The person undertaking this role plays a vital role in the safe and timely restoration of LV & HV supplies. The Company is regulated by various guidelines, and this role is particularly important in ensuring successful compliance with Customer Minutes Lost and Customer Interruption targets. The job holder may be required to work at any location within the UK Power Networks area, initially within the South East Region.
Experience & Qualifications: The following skills and attributes are important to this role:
- City and Guilds 2339, formally 232, IOSH Managing Safety or be willing to undertake a course of study to achieve this.
- Streetworks qualification Units 1, 2, 3 and supervisor.
- Flexibility and able to work alone and in a team environment.
- Ability to problem solve in a practical way.
- Able to work under pressure.
- Must have a clean driving licence.
Desirable: SAP would be advantageous.
Personal Characteristics: The following are important attributes for this role:
- Strong safety focus required.
- Must be customer focused.
- Must be willing to undertake standby duties.
Troubleperson in Grove employer: UK Power Networks (Operations) Ltd
UK Power Networks (Operations) Ltd is an exceptional employer that values innovation and collaboration within its HR team. Located in the vibrant area of Elephant and Castle, London, employees benefit from a supportive work culture that prioritises professional development and offers numerous growth opportunities in the engineering sector. With a commitment to enhancing service quality and employee satisfaction, this role provides a meaningful chance to make a significant impact in the recruitment process.
Contact Details:
UK Power Networks (Operations) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Troubleperson in Grove
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
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Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
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Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Troubleperson in Grove
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch UK Power Networks (Operations) Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at UK Power Networks (Operations) Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at UK Power Networks (Operations) Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at UK Power Networks (Operations) Ltd.
