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- Tasks: Schedule staff and manage resources for efficient operations in Network Operations.
- Company: Join UK Power Networks, a leader in energy management and distribution.
- Benefits: Enjoy 25 days annual leave, remote work options, and discounts on gym memberships.
- Why this job: Be part of a dynamic team, making a real impact in energy services while developing your skills.
- Qualifications: Basic understanding of network jobs and good PC literacy required; Level 3 City and Guilds preferred.
- Other info: Permanent position with a competitive salary and bonus, plus opportunities for personal growth.
The predicted salary is between 41000 - 41000 £ per year.
This GE and SM Scheduler will report to the General Enquiries & Smart Metering Manager and will work within Network Operations based in our Bidder Street, West Ham office. You will be a permanent employee. You will attract a salary of £41,109 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote.
We also provide the following additional benefits:
- 25 Days Annual Leave plus bank holidays.
- Reservist Leave - Additional 18 days full pay and 22 unpaid.
- Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%).
- Tenancy Loan Deposit Scheme.
- Season Ticket Loan.
- Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes.
- Occupational Health support.
- Switched On - scheme providing discount on hundreds of retailers' products.
- Discounted gym membership.
- Employee Assistance Programme.
DIMENSIONS:
- To safely schedule staff (direct and contractors) in the Region.
- Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems.
- Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work.
- Raise and process purchase orders using SAP, including the generation of management reports.
- Provide regular feedback to the Field Engineers and Field Staff Supervisors.
- Take and resolve telephone queries from internal and external customers.
- Communicate with other Directorates to ensure working at the Regional Office.
- Help investigate customer complaints.
- Record and co-ordinate Electricity Guaranteed Standards.
- Record annual leave and other absence.
- Communicate with Field Staff and update systems with timely information from site.
- Liaison with Local Authorities regarding NRSWA and Section 74 issues.
- Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.
- Raise or request Street Works Notices and Permits.
- Work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised.
- Ensure compliance with procedures.
- Perform a storm role during emergencies.
PRINCIPLE ACCOUNTABILITIES:
- Financial: Schedule staff to keep overtime expenditure to minimum levels.
- Customer: Communicate with field staff and update systems to ensure our customers are given up-to-date information about their jobs. Ensure that Electricity Guaranteed Standards are followed and correctly recorded. Liaison with customers to make appointments and provide updates on progress with jobs. Schedule resources to minimise CML impact and customer complaints.
- Process: Safely schedule staff (direct and contractors). Update SAP and other systems promptly. Raise purchase orders in a timely manner. Ensure that the scheduling systems are updated to ensure there is good visibility of all staff. Record annual leave and other absence for all field-based staff in the Region. Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act. Manage workloads and to time.
- People: Active participation in Individual Performance Review (IPR) sessions with your Line Manager. Attendance at monthly Team Briefings. Management of days lost through sickness. Management of days lost through accidents. Manage non-lost time accidents.
Qualifications:
- A basic understanding of the Network and the types of jobs undertaken.
- Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills.
- Team working and ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
- Problem resolution.
- Flexible attitude to work and working hours.
- Work with other staff and other teams within UK Power Networks and external partners.
- Level 3 City and Guilds 2339 formally 2322 certificate in electrical technology engineering.
- Enthusiastic and without losing sight of safety and security of supply.
- Motivate and bring staff to their full potential.
- Manage field teams and monitoring Performance and costs.
- You will require a competent technical person with the ability to handle several tasks and the ability to take on and learn new ones.
Contact Detail:
UK Power Networks (Operations) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GE and SM Scheduler
✨Tip Number 1
Familiarise yourself with the scheduling tools mentioned in the job description, such as MRS, GPS, and SAP. Having a solid understanding of these systems will not only help you during the interview but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This position requires effective communication with field staff and contractors, so highlighting your ability to work well in a team will be crucial.
✨Tip Number 3
Research the New Roads and Street Works Act (NRSWA) and understand its implications for scheduling and compliance. Being knowledgeable about this legislation will set you apart as a candidate who is proactive and informed about industry standards.
✨Tip Number 4
Prepare to discuss your problem-solving abilities, especially in relation to scheduling conflicts or customer complaints. Think of specific instances where you've resolved issues effectively, as this will demonstrate your capability to handle the challenges of the role.
We think you need these skills to ace GE and SM Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the GE and SM Scheduler role. Focus on your scheduling experience, knowledge of work management tools like SAP, and any previous roles that involved team collaboration.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past work that demonstrate your ability to manage schedules, communicate effectively, and resolve issues, as outlined in the job description.
Highlight Relevant Qualifications: Clearly state your qualifications, especially the Level 3 City and Guilds 2339 certificate in electrical technology engineering. If you have additional certifications or training related to scheduling or project management, be sure to include those as well.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving abilities. Discuss situations where you successfully managed workloads, resolved customer complaints, or improved scheduling processes to demonstrate your fit for the role.
How to prepare for a job interview at UK Power Networks (Operations) Ltd
✨Understand the Role
Make sure you have a solid grasp of what the GE and SM Scheduler position entails. Familiarise yourself with the key responsibilities, such as scheduling staff, managing resources, and using systems like SAP. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Technical Skills
Since the role requires good PC literacy and the ability to learn various systems, be prepared to discuss your technical skills. Highlight any relevant experience with scheduling tools or software, and be ready to explain how you've used these in past roles to improve efficiency.
✨Emphasise Teamwork
This position involves working closely with field staff and other teams. Be ready to share examples of how you've successfully collaborated with others in previous jobs. Discuss how you contribute to team goals and resolve conflicts, showcasing your ability to work cooperatively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and flexibility. Prepare scenarios where you've had to manage unexpected challenges or changes in scheduling. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.