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For Companies At a Glance
- Tasks: Schedule staff and manage resources for efficient operations in a dynamic environment.
- Company: Join a leading energy company with a focus on innovation and teamwork.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and various employee perks.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer service.
- Qualifications: Team player with a flexible attitude; electrical technology knowledge is a plus.
- Other info: Great career growth opportunities and a supportive work culture.
The predicted salary is between 30000 - 40000 £ per year.
This GE and SM Scheduler will report to General Enquiries & Smart Metering Manager and will work within Network Operations based in our Bury St Edmunds office. You will be a permanent employee, attracting a salary of £35,158 per annum and a bonus of 3%. The position offers hybrid working after the successful completion of probation.
We also provide the following additional benefits:
- 25 Days Annual Leave plus bank holidays
- Reservist Leave - Additional 18 days full pay and 22 unpaid
- Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
- Tenancy Loan Deposit Scheme
- Season Ticket Loan
- Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
- Occupational Health support
- Switched On - scheme providing discount on hundreds of retailers' products
- Discounted gym membership
- Employee Assistance Programme
DIMENSIONS:
- To safely schedule staff (direct and contractors) in the Region.
- Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems.
- Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work.
- Raise and process purchase orders using SAP, including the generation of management reports.
- Provide regular feedback to the Field Engineers and Field Staff Supervisors.
- Take and resolve telephone queries from internal and external customers.
- Communicate with other Directorates to ensure working at the Regional Office.
- Help investigate customer complaints.
- Record and co-ordinate Electricity Guaranteed Standards.
- Record annual leave and other absence.
- Communicate with Field Staff and update systems with timely information from site.
- Liaison with Local Authorities regarding NRSWA and Section 74 issues.
- Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.
- Raise or request Street Works Notices and Permits.
- Work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised.
- Ensure compliance with procedures.
- Accomplish a storm role during emergencies.
PRINCIPLE ACCOUNTABILITIES:
- Financial: Schedule staff to keep overtime expenditure to minimum levels.
- Customer: Communicate with field staff and update systems to ensure our customers are given up-to-date information about their jobs. Ensure that Electricity Guaranteed Standards are followed and correctly recorded. Liaison with customers to make appointments and provide updates on progress with jobs. Schedule resources to minimise CML impact and customer complaints.
- Process: Safely schedule staff (direct and contractors). Update SAP and other systems promptly. Raise purchase orders promptly. Ensure that the scheduling systems are updated to ensure there is good visibility of all staff. Record annual leave and other absence for all field-based staff in the Region. Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.
- People: Active participation in Individual Performance Review (IPR) sessions with your Line Manager. Attendance at monthly Team Briefings. Manage days lost through sickness. Manage days lost through accidents. Manage non-lost time accidents.
Qualifications:
- A basic understanding of the Network and the types of jobs undertaken.
- Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
- Flexible attitude to work and working hours.
- Level 3 City and Guilds 2339 formally 2322 certificate in electrical technology engineering (desirable but not essential).
- Enthusiastic and without losing sight of safety and security of supply.
- Motivate and bring staff to their full potential.
- Manage field teams and monitoring Performance and costs.
- You will require a competent technical person with the ability to solve several tasks and the ability to take on and learn new ones.
Locations
GE and SM scheduler in Colton, Suffolk employer: UK Power Networks (Operations) Ltd
Contact Detail:
UK Power Networks (Operations) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GE and SM scheduler in Colton, Suffolk
✨Tip Number 1
Get to know the company! Research UK Power Networks and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and resource management. Think about examples from your past experiences that demonstrate your skills in these areas, as they’ll be key for the GE and SM Scheduler role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at UK Power Networks.
We think you need these skills to ace GE and SM scheduler in Colton, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the GE and SM Scheduler role. Highlight relevant experience, especially in scheduling and resource management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've successfully managed schedules or resolved customer queries in the past.
Showcase Your Team Spirit: We love a good team player! In your application, share experiences where you worked collaboratively with others to achieve goals. This role is all about teamwork, so let us know how you can contribute!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at UK Power Networks (Operations) Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the scheduling tools mentioned in the job description, like SAP and MRS. Brush up on how these systems work and be ready to discuss your experience with them during the interview.
✨Show Team Spirit
This role is all about teamwork, so be prepared to share examples of how you've successfully collaborated with others in the past. Highlight any experiences where you’ve worked with field staff or managed teams to achieve common goals.
✨Be Customer-Focused
Since customer communication is key, think of instances where you’ve effectively handled customer queries or complaints. Be ready to explain how you ensured customer satisfaction while managing scheduling tasks.
✨Flexibility is Key
The job requires a flexible attitude towards work hours and tasks. Prepare to discuss how you’ve adapted to changing situations in previous roles and how you can bring that flexibility to this position.
