At a Glance
- Tasks: Serve customers, manage deliveries, and support sales in a dynamic trade environment.
- Company: Join Plumbase, a leading plumbing and heating merchant with a supportive culture.
- Benefits: Earn £8.40 per hour, rising to £9.20, plus profit share and career growth.
- Other info: Structured training and real commercial experience from day one.
- Why this job: Kickstart your career with hands-on experience and the potential to run your own business unit.
- Qualifications: Motivated individuals ready to learn and work in a fast-paced environment.
The predicted salary is between 8.4 - 8.4 £ per hour.
Salary: £8.40 per hour (rising to £9.20 after 6 months & Living Wage after 12 months)
Job Type: Full-time, Apprenticeship
Contract Type: Permanent
Location: Plumbase Liverpool
Looking for More Than Just a Job? Start Your Career at the Heart of the Trade Industry with Plumbase, part of the largest independent networks of plumbing and heating merchants in the UK with over 310 sites nationwide.
Our business is built on a decentralised model, which means every team is trusted to run their site like it’s their own and gain the benefits of Profit Share by doing so.
As an Apprentice Trade Supplier, you’ll join a local team where your effort genuinely makes a difference - and where long-term, high-earning careers are built from the ground up.
You’ll gain hands‑on experience across both warehouse and trade counter operations, while working toward your Level 2 Trade Supplier Apprenticeship. This is more than an apprenticeship - it’s the first step in running your own business unit one day.
What You’ll Do
- Serve trade and retail customers at the counter and by phone
- Help pick and pack orders accurately and efficiently
- Receive and manage deliveries
- Keep the warehouse organised and safe
- Learn product knowledge and technical basics
- Support sales, logistics, and customer service as part of the wider site team
What You’ll Learn
- Sales and customer service in a trade environment
- Stock control, warehousing, and logistics
- Product knowledge across plumbing and heating
- Commercial thinking, teamwork, and operations
- Environmental awareness, legislation, and sustainability
Who You Are
- Motivated, dependable, and ready to learn by doing
- Enjoy working with people and delivering great service
- Like physical, hands‑on work in a fast‑paced environment
- Curious about how businesses run and grow
- Looking for long‑term opportunity - not just a short‑term job
Why This Role Is Different
At Plumbase your apprenticeship isn’t just a learning opportunity - it’s a launchpad. Many of our managers and regional leaders started out on the counter or in the warehouse, just like you. Because each site is run with autonomy, you’ll gain real commercial experience early - with the chance to influence how your site performs, grows, and succeeds.
Apprentice Trade Counter Sales Advisor in Liverpool employer: UK Plumbing Supplies (trading as UKPS)
At Plumbase Liverpool, we offer more than just a job; we provide a pathway to a rewarding career in the trade industry. Our supportive work culture fosters personal growth and development, with structured training and hands-on experience that empowers you to take ownership of your role. As part of a decentralised team, you'll enjoy the benefits of profit sharing while gaining invaluable skills that can lead to long-term success and management opportunities within our extensive network of plumbing and heating merchants.
Contact Details:
UK Plumbing Supplies (trading as UKPS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Trade Counter Sales Advisor in Liverpool
✨Dive into Local Retail Communities
Get involved in your local retail scene! Join community groups or social media pages where businesses and apprenticeships are often shared. This is a great way to connect with potential employers like UK Plumbing Supplies (trading as UKPS) and stay ahead of upcoming opportunities.
✨Leverage Career Fairs and Events
Keep an eye out for local career fairs and retail-specific events. These are goldmines for meeting hiring managers face-to-face. You can chat about apprenticeships, like the one for Apprentice Trade Counter Sales Advisor at UK Plumbing Supplies (trading as UKPS), and get a feel for the company culture right from the start!
✨Show You've Got Passion for Retail
When you're in an interview or networking, share your enthusiasm for retail! Talk about your favourite shops, trends, or your personal shopping experiences. It shows that you genuinely care about the industry you want to join at UK Plumbing Supplies (trading as UKPS).
✨Apply Through Our Website!
Don't miss out on potential opportunities—apply directly through our website for the Apprentice Trade Counter Sales Advisor apprenticeship at UK Plumbing Supplies (trading as UKPS)! We often showcase unique roles that may not be listed elsewhere, so keep checking in to stay updated.
We think you need these skills to ace Apprentice Trade Counter Sales Advisor in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, you’ll want to highlight your ability to interact with customers effectively. Share any previous experience where you provided excellent service, whether that’s in a part-time job, school project, or even volunteer work! Make sure your CV really showcases these experiences to catch our attention at UK Plumbing Supplies (trading as UKPS).
Reflect Your Enthusiasm in Your Cover Letter:As an apprentice, we’re especially interested in your eagerness to learn and grow in the retail environment. Use your cover letter to express why you're excited about starting your journey with us at UK Plumbing Supplies (trading as UKPS). Show us how this apprenticeship aligns with your career goals in retail!
Tailor Your CV for the Retail Scene:When putting together your CV, use keywords related to retail like 'merchandising', 'inventory management', and 'sales targets'. A tailored CV can help us see that you understand and are ready for the retail industry right off the bat!
Don’t Forget to Include Any Relevant Courses or Certifications:If you’ve taken any short courses or received certificates related to retail or customer service, make sure to include them in your application. These little nuggets can really set you apart and display your commitment to the field as you kick off this apprenticeship with UK Plumbing Supplies (trading as UKPS).
How to prepare for a job interview at UK Plumbing Supplies (trading as UKPS)
✨Know Your Products
As this is for a retail apprenticeship, it's crucial to know the products or services that UK Plumbing Supplies (trading as UKPS) offers. Take some time to browse their website or visit a store if possible. Familiarising yourself with the key features will show your enthusiasm and help you stand out in the interview.
✨Customer Interaction Scenarios
Expect some role-playing scenarios related to customer service during the interview. They might ask how you'd handle a difficult customer or showcase excellent service. Think of a couple of examples from your past experiences or even imagine some realistic situations you could encounter on the job.
✨Show Your Eagerness to Learn
As an apprentice, it's all about your willingness to grow and learn. Highlight your enthusiasm for picking up new skills and how you’re excited to be part of the retail environment. Maybe share a time when you learned something quickly and successfully applied it!
✨Dress the Part
While this might sound generic, dressing smart-casual is essential in retail. Show that you understand the importance of appearance in this sector. It doesn’t hurt to reflect the company’s vibe in your outfit – think about what employees might typically wear at UK Plumbing Supplies (trading as UKPS).
