Product Manager (Payments)

Description

We’re looking for a driven individual to work as a Product Manager, focussed on our Payment proposition.

A fantastic opportunity has arisen for someone who wants to build a career in Product Management. It’s an exciting time to join the team as the Society has big growth ambitions and payments is a fast evolving part of the market.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn and to feel connected.

For this job you\’ll spend at least two days per week, or if part time you\’ll spend 40% of your working time, based at either our London, Swindon or Northampton office. Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location, we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll be responsible for our payments proposition, ensuring it meets the needs of our customers and commercial ambitions.

1. Understanding the payments landscape and ensure our payments offering meets our customer’s needs, delivers great outcomes and is commercially sustainable.
2. Developing and manage our product propositions, driving forward proposals from concept right through to delivery. This will involve strong collaboration across the organisation.
3. Understanding the regulatory outcome and ensure propositions and usage meet Consumer Duty requirements.
4. Monitoring product performance and utilise insight including emerging industry trends, market, and member research to deliver key commercial objectives.
5. Acting as a product SME on key projects.
6. Developing quality written proposals that facilitate formal decision making and broaden the understanding of key issues.

About you

As a minimum, we are looking for someone with the following skills:

1. Financial Services product management experience and a thorough understanding of the market.
2. Understands not only the customer but the impacts on commercials, risk and operations and can demonstrate this.
3. A collaborative person who is analytical and creative.
4. Proven ability to prioritise effectively, make decisions and get the job done.
5. Strategic thinker with experience identifying challenges and developing solutions through market and customer insight, commercial awareness and strong analytical skills.
6. Possess strong influencing and collaboration skills and experience of building relationships with stakeholders across the Society.
7. Experience presenting information to senior executives and the wider team.
8. Have the ability to lead people on an indirect basis.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

1. Feel what customers feel
2. Say it straight
3. Push for better
4. Get it done

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

1. A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
2. Up to 2 days of paid volunteering a year
3. Life assurance worth 8x your salary
4. A great selection of additional benefits through our salary sacrifice scheme
5. Wellhub – Access to a range of free and paid options for health and wellness
6. Access to an annual performance related bonus
7. Access to training to help you develop and progress your career
8. 25 days holiday, pro rata

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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