HR Adviser in London

Role: HR Advisor – HR Business Partnering team

Contract: Permanent

Location: London with a minimum of 2 days per week in the office in line with our hybrid working policy.

Salary: £32k plus civil service pension

Closing date for applications is 11.59pm Sunday 12th April

Reports to: HR Business Partner

Nationality Requirements:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)

Please note, we are not able to sponsor work visas. Please contact us should you have any questions on your nationality eligibility.

The role:

An opportunity has arisen within the HR Business Partnering team for an HR Advisor to join the team. HR Advisors play a key role in delivering a high quality and effective HR service for the NAO and our external stakeholders, which includes oversight of the HR service desk. The HR Advisor will deliver a range of HR functions and support the HR Business Partners to assist in promoting high performance and wellbeing of employees. The HR Advisor will need to engage with NAO colleagues of all grades, including senior management and with external suppliers and members of the public. The successful candidate will have a good understanding of a broad range of NAO HR policies and procedures and how these apply to the business.

Main Responsibilities:

• Working with the Senior HR Advisor, manage the efficient administration of our family support leave, flexible working, career break and annual leave processes.
• Additionally, working with a HR Business Partner managing people queries within their business group.
• Engage in regular meetings with employees, answering their questions confidently and professionally.
• Advise employees on flexible working requests, process applications and calculate changes to salary and leave entitlements where appropriate.
• Support and manage on ER cases, this can include supporting the HRBP with taking minutes or taking on junior level cases.
• Manage a number of straightforward wellbeing cases, including referral to our occupational health provider and implementation of workplace adjustments, with the support of the wider Attendance team.
• Input monthly pay changes relating to Attendance and Wellbeing accurately and within set deadlines, ensuring that all pay changes are correctly calculated.
• Undertake regular data cleanse exercises to ensure full and accurate data is recorded on our HR Management information system, for example, monthly sickness absence data cleanses.

General:

• Respond to queries received on the HR Service Desk in a professional and timely manner to agreed SLAs, only escalating the more complex issues when necessary.
• Work with HR Systems team to ensure high quality data in our systems, trouble shoot, and train others on our process.
• Build relationships and liaise with external providers to ensure a high level of service is provided to the NAO.
• Support our organisational goals for diversity and inclusion by championing initiatives.
• Complete ad-hoc projects and discrete pieces of work as requested to a high standard across the whole range of HR Services, being flexible to manage these against your day-to-day duties.

Skills, Experience And Attributes:

• Excellent attention to detail and strong administration skills, working methodically and accurately to ensure all people data and pay details are correct.
• Experience of employee relations case management and payroll administration.
• Strong communication skills to engage in sensitive conversations in an empathetic, clear and professional manner with employees of all levels of seniority.
• Ability to plan, prioritise and deliver high quality work to tight deadlines and across competing priorities.
• Proactive and flexible to take ownership of work and support the wider priorities of the team.
• Collaborates and builds constructive working relationships with customers, team members, colleagues and external providers.
• Use of HR and payroll systems to provide accurate management information reports and sound Excel skills to analyse and present data accurately and effectively.
• CIPD qualified, or working toward this, updates skills and knowledge through CPD.
• Demonstrate a commitment to their professional development.

How To Apply:

Please upload a CV and a covering statement outlining your suitability for the skills experience and attributes we are seeking before the deadline.