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- Tasks: Organise luxury guest experiences, from travel to events, ensuring every detail is perfect.
- Company: Join a dynamic hospitality team focused on high-end travel and exceptional service.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Be part of creating unforgettable experiences for guests while travelling internationally.
- Qualifications: Experience in luxury travel or event management, strong organisational skills, and calm under pressure.
- Other info: Flexible role with frequent travel and exposure to the luxury hospitality industry.
Join our Hospitality Team as a Hospitality Officer, where your passion for luxury travel, attention to detail, and exceptional organisational skills will help deliver seamless, high-end experiences for our guests. Working closely with internal teams and external partners, you will play a key role in ensuring every visit - in the UK or overseas - is planned and delivered to the highest standard.
As a Hospitality Officer, you will be responsible for organising and coordinating all aspects of guest visits, from accommodation and travel to events, dining, and activities. This is a dynamic, hands-on role that requires flexibility, discretion, and the ability to manage complex logistics for high-profile guests. You will be expected to anticipate needs, handle last-minute changes, and provide on-the-ground support during key visits.
Key Responsibilities- Organise and prepare guest visits in the UK and internationally, including hotels, venues, events, and activities.
- Conduct advance checks of hotel accommodations to ensure all guest requirements are met.
- Coordinate with hotel management and local security teams ahead of guest arrivals.
- Plan and arrange activities such as theatre visits, restaurant bookings, sightseeing, and transportation.
- Liaise with external suppliers including hotels, travel agents, and transport providers to ensure smooth delivery of services.
- Attend destinations during key guest visits to support on-site arrangements and respond to queries.
- Address and resolve complex or last-minute requests efficiently and professionally.
- Stay informed on new destinations, experiences, and trending restaurant and hospitality offerings.
- Travel within the UK and overseas as required.
- Undertake additional duties within the scope of the role as requested by management.
- Experience in luxury travel, hospitality, or event management.
- Highly organised with a strong eye for detail.
- Proven experience coordinating logistics for high-profile or VIP clients.
- Remains calm under pressure and can manage changing priorities.
- Confident producing professional itineraries and documentation.
- Proficient in Microsoft Office.
- Additional language skills (such as French, Spanish, or Italian) would be an advantage.
- Holds a degree in hospitality, tourism, or a related field (desirable).
- Flexible and willing to travel frequently.
- The opportunity to work in a fast-paced, high-end hospitality environment.
- Involvement in delivering exceptional guest experiences at an international level.
- A professional and supportive team culture.
- Opportunities for development and exposure to luxury hospitality and travel.
If you thrive in hospitality, enjoy delivering outstanding guest experiences and are excited by international travel and complex logistics, we’d love to hear from you. Apply today to join our team.
Hospitality Officer in London employer: UK Mission Enterprise
Contact Detail:
UK Mission Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience in luxury travel and event management. Share specific examples of how you've handled complex logistics or high-profile clients.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Stay flexible and adaptable! The hospitality world is all about managing last-minute changes and surprises. Highlight your ability to stay calm under pressure during interviews, and share stories that demonstrate your problem-solving skills.
We think you need these skills to ace Hospitality Officer in London
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a moment to really digest the job description. We want to see that you understand what being a Hospitality Officer is all about, so make sure you highlight your relevant experience and skills that match the role.
Showcase Your Organisational Skills: As a Hospitality Officer, organisation is key! In your application, give us examples of how you've successfully managed logistics or coordinated events in the past. We love seeing those attention-to-detail moments that make a difference!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. Share your passion for luxury travel and hospitality in your application. We’re looking for someone who can connect with our guests and create memorable experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at UK Mission Enterprise
✨Know Your Luxury Travel Inside Out
Before the interview, brush up on the latest trends in luxury travel and hospitality. Familiarise yourself with high-end destinations, exclusive experiences, and top-notch service standards. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Organisational Skills
Prepare to discuss specific examples of how you've successfully managed complex logistics in previous roles. Think about times when you coordinated events or handled last-minute changes. Being able to articulate these experiences will demonstrate your ability to thrive in a dynamic environment.
✨Practice Calmness Under Pressure
Since the role requires managing high-profile guests and unexpected requests, practice scenarios where you might need to stay calm and collected. You could even role-play with a friend to simulate potential interview questions that test your problem-solving skills under pressure.
✨Be Ready to Discuss Team Collaboration
As a Hospitality Officer, you'll work closely with various teams and external partners. Prepare to share examples of how you've effectively collaborated with others in past roles. Highlight your communication skills and how you ensure everyone is on the same page to deliver exceptional guest experiences.
