Position: Chauffeur
Department: Logistics
Location: London & Surrey
Job Purpose: To ensure the safe, timely, and efficient transportation of VIP clients while maintaining the highest standards of service and confidentiality.
- Key Responsibilities:
- Drive VIP clients as directed by the Fleet Controller or Logistics Manager.
- Assist passengers in entering and exiting the vehicle.
- Maintain the cleanliness and readiness of the assigned vehicle, ensuring passenger supplies are available.
- Report daily to the Fleet Coordinator for job assignments.
- Safely drive children on both planned and unplanned excursions.
- Maintain a professional relationship with clients and ensure their safety, particularly in compliance with the Safeguarding Vulnerable Groups Act 2006.
- Keep the work mobile phone on and available at all times.
- Be available for work on a 24/7 basis as required.
- Report vehicle faults promptly to the appropriate department or supervisor.
- Handle manual tasks related to loading and unloading items for clients and company services.
- Arrange travel schedules, bookings, and other logistics when accompanying clients abroad.
- Any tasks or responsibilities as requested by management within the scope of the position.
- Knowledge and Skills:
- Experience providing executive or VIP chauffeuring services.
- Full, valid UK driving licence.
- Extensive knowledge of Surrey and central London routes, attractions, and surrounding counties.
- From all our employees we expect:
- Communication Skills: Ability to effectively communicate both verbally and in writing. Being able to clearly convey information and listen actively to others is crucial.
- Confidentiality: Colleagues are expected to maintain confidentiality, including safeguarding sensitive client information, adhering to internal policies and procedures, and observing data protection guidelines. We protect our clients' trust and maintain a professional workplace by maintaining these standards and conducting work-related discussions in secure environments.
- Teamwork: Willingness and ability to collaborate with others to achieve common goals, including the ability to work well in both team-oriented and individual contributions.
- Adaptability: Flexibility in handling change and adapting to new situations, challenges, and work environments.
- Problem Solving: Capacity to identify and resolve issues efficiently and effectively. Being able to think critically and provide solutions to complex challenges.
- Integrity: Demonstrating honesty and strong moral principles in all work activities and interactions.
- Reliability: Being dependable in achieving deliverables and consistently meeting deadlines.
- Time Management: Skills in managing one’s time effectively, especially when balancing multiple priorities.
- Attention to Detail: Being thorough in completing tasks and having a keen eye for details in all aspects of work.
- Professionalism: Maintaining a high level of professionalism in behaviour and appearance, respecting others, and showing a strong work ethic.
- Continuous Learning: Willingness to learn and enhance skills and knowledge continuously. Being receptive to feedback and committed to personal and professional growth.
