About Us
Join a highly professional and fast-paced environment supporting a luxury estate, where security, discretion, and operational excellence are at the heart of everything we do. We are seeking a professional and vigilant Control Room Operator to support the safety and security of our estate through effective monitoring and incident management.
The Role
As a Control Room Operator, you will be responsible for monitoring CCTV systems, managing access control, responding to security incidents, and maintaining accurate records. Working as part of a dedicated security team, you will help ensure the safety of people, property, and assets while delivering an efficient and professional service.
Key Responsibilities
- Monitor CCTV systems to maintain the security of the estate and respond appropriately to security breaches.
- Accurately record and report all incidents in accordance with established procedures.
- Manage the issue and return of security keys, access cards, and visitor passes.
- Ensure compliance with company policies and Health & Safety regulations.
- Follow all Standard Operating Procedures (SOPs) and security protocols.
- Maintain professionalism, discretion, and confidentiality at all times.
- Work collaboratively with colleagues and supervisors to deliver an efficient security service.
- Provide cover for colleagues during periods of absence as required.
- Undertake any other duties requested by management within the scope of the role.
What We're Looking For
- Previous experience in a security control room or similar security environment.
- Experience monitoring and operating CCTV surveillance systems.
- Valid SIA CCTV Licence.
- Highly computer literate with good knowledge of Microsoft Office.
- Excellent communication and report-writing skills.
- Strong attention to detail and ability to remain calm under pressure.
- Professional, reliable, and able to maintain strict confidentiality.
What We Offer
- A professional and supportive working environment
- Competitive salary
- Training and ongoing development opportunities
Apply Today!
If you are an experienced Control Room Operator with a strong security background and a commitment to professionalism, we would love to hear from you.
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